Front Office Manager

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The Company

• 5* Hotel with Rosette Awarded Restaurant
• Recently refurbished boutique hotel, with outstanding facilities
• Awarded number 3 "Best places to stay in the UK, 2024" by The Sunday Times
• A family owned company led by industry leaders
• Hotel part of a superb portfolio across the UK

The Package

• Salary £35,000
• Additional service charge
• Live-in accommodation available
• Training and support to develop and progress
• Free parking
• 28 days annual leave, increasing to 33
• Discounts on food, drink and accommodation across other properties throughout the UK

The Job Role

• Front Office Manager for 5* property
• To manage and lead the reception and reservations teams
• To welcome guests at an impeccable standard, providing exceptional customer service
• Have a passion for providing hospitality and exceeding guests expectations

The Requirements

• The successful Front Office Manager will have previous experience in a 4 or 5* property as Reception or Front Office Manager
• A professional and attentive Front Office Manager, willing to go "the extra mile"
• Have great leadership skills, to progress and motivate the front office team

The Location

• Cumbria, Lake District