Flagship Commercial Store Manager - Symons (6302)

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Our Role

Manage the business through the team to maximise profit by delivering the optimum level of customer service, whilst maintaining the brand image.

You will naturally bring our PRIDE values to life, as a Passionate, inspiring and Resourceful leader, with a proven track record of maximising sales and profitability in a similar fast paced commercially driven retail environment. An Imaginative and Dedicated Manager, you will coach and develop Everyone in your team to maximise their potential and be capable of proving your knowledge and passion for The White Company.

What you'll be doing

• Maximise contribution by achieving budget sales and controlling costs.
• Facilitate commercial floor visits with directors and senior members of the business.
• Work closely with GM/DGM to develop and deliver sales strategies.
• Maintain competitive awareness by continuously monitoring the competition and react accordingly to meet our customer demand.
• Analysing sales figures and category reports to make commercial decisions and initiate changes to improve sales. Manage stock levels and make key decisions about stock control.
• Manage store costs without jeopardising stores objectives.
• Ensure that staff recruitment is maintained in line with staffing budgets.
• Manage the content and frequency of staff training to develop and motivate in order to achieve highest possible levels of customer service and performance.
• Manage the customer experience as part of the TWC multi-channel strategy.
• To provide future managers for succession planning.
• Manage the performance and development of the management team.
• Manage the store presentation including cleanliness, visual display and merchandising to be reflective of the brand.
• Provide feedback and information on product performance and development to the appropriate departments.
• Maintain open communication up and down within the store, across to other departments and ultimately the customer.
• Responsible for adherence within the store of all company policies and procedures, as per the policies and procedures manual

What we offer you

At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.

• 50% discount on our products,
• 25 days holiday rising to 28 during service,
• A Volunteer Day with a charity of your choice,
• In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually,
• Perk Place Benefits Platform - offering a variety of discounts across wellbeing and lifestyle,
• Automatic enrolment into the Group Personal Pension scheme,
• Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing,
• Private Medical Insurance,
• Following successful probationary completion, you'll be covered by our life assurance plan,
• Social - Christmas party/social events throughout the year

Our Equality Diversity and Inclusion statement of commitment

At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.

We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.

We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.

We'd love you to join us on our journey.

Our Sustainability statement of commitment

We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.' We believe this should be reflected in everything we do.

Documents

• Commercial Manager.pdf (38.48 KB)