First Line Manager - Aviation

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Pay Rate: £33,000
Contract Type: Permanent (Full-Time)
Shift patterns: 4 on 4 off Rotational shifts AM/PM
Location: Heathrow - TW6 2GA

PLEASE NOTE: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.

Ready for your career to take off? Did you know that DHL, an award-winning leading supply chain business, also provides ground handling services at many UK airports? We're seeking a First line Manager to play an integral role in our aviation contract, delivering a first-class service and achieving fantastic results.

WHAT DOES THE ROLE ENTAIL?

• Manage the day to day allocation and deployment of cleaning teams utilising the Inform system - Real time
• Set clear priorities for the Cabin Quality Supervisors and ensure the correct skill is deployed within the operation with the correct cleaning equipment
• Take responsibility for operational performance during the shift, i.e. delays and quality.
• Take responsibility for the fleet of GSE and processing around VORs, defects and operational standards of all colleagues operating equipment
• Ensure shift briefs are delivered for all cleaning teams and operational priorities are communicated effectively
• Responsible for managing colleagues including all people processes (RTWs, absence, disciplinary issues, performance management).
• Oversee the airside stores team, ensuring that sufficient cleaning equipment, chemicals and consumables are available to the cleaning teams

WHAT DO WE NEED FROM YOU?

We'd love to hear from you if you have the following experience but don't hesitate to apply if you don't tick every box on this page - we're great at spotting talent and potential in everyone:

• Strong people management skills
• Previous management experience within aviation sector - desirable
• Hold a UK driving license - manual
• Ability to tailor communication style
• Ability to manage teams
• Financial awareness

SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL

• Be able to provide five years address history
• Be able to provide five years reference history (employment/education/benefit claim/character)
• To obtain a full airside ID

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

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