First Line Manager

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Position: First Line ManagerLocation: Banbury (OX16 3ED)
Shift Pattern: Monday-Friday. Rotational shifts (06:00-14:00 and 14:00-22:00)
Contract Type: Permanent (Full-Time)
Closing date: 22nd January, 2025

DHL, an award-winning leading supply chain business is seeking a Warehouse First Line Manager to play a vital role coordinating our daily logistics requirements. To succeed in this role, you should have a comprehensive knowledge of supply chain supervisory practices and a demonstrative understanding of warehouse procedures, including storing goods and dispatching orders.

WHAT DOES THE ROLE ENTAIL?

• To supervise, implement and coordinate productivity by communicating job expectations to direct line reports, ensuring that all deadlines are safely met within allocated time frames, while always maintaining standards of excellence
• Develop strong relationships with key operational contacts
• Implement, monitor & control Health & Safety action plan for the Operation ensuring in line with site plan
• Objectively assesses team members, grows team member skills and helps people achieve their full potential
• To lead the work activities of the site providing effective leadership, communication, motivation, training and development and team management for the workforce
• To track and trace orders using a digital in-house tracking software system, ensuring that records are maintained and kept at optimum level
• Ensure operational service levels are met and exceeded through the achievement of operational KPI's
• People Management and Team Leadership in line with the defined business values
• Work in collaboration with other departments and DHL sites to maximise efficiencies and best practice

WHAT DO WE NEED FROM YOU?

We'd love to hear from you if you have the following experience but don't hesitate to apply if you don't tick every box on this page - we're great at spotting talent and potential in everyone:

• Previous and practical experience as a First Line Manager, Supervisor or Team Leader within a logistics environment is essential
• Previous experience of managed a team of colleagues, conducting performance reviews, training and upskilling and managing expectations
• Computer literate with a practical knowledge of logistics software packages
• Knowledge of Blue Yonder would be desirable
• Great communications skills, able to communication across all levels
• Excellent organisational and problem-solving skills, with the ability to supervise, organise and train direct reports
• Ability to work within a multi-user/multi-customer environment

A recognised qualification in Supply Chain Management or Logistics will be well-received.

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• On-site benefits: mention if site offers free parking, free transport to site, canteen provisions etc.
• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

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