Financial Operations Manager

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Overall Purpose

To oversee and manage the company's financial operations consisting of accounts receivable, accounts payable and associated cash management and financial reporting. Co-ordinating activities and best practice across the financial operations function to ensure transactions are accurately reported and compliant with accounting standards and company policies.

Key Relationships

Internal: Accounts Receivable Manager/Accounts Payable Manager/Group Financial Controller/ HR/ Head of Procurement/ Head of Tax/ Customer Hub/ Neighbourhood Teams

External: Suppliers/ Customers/ Local Authorities/ Bank

Key Responsibilities & Accountabilities

• Manage end to end processes in AR/AP teams.
• Create and manage reporting for targets, service level agreements and KPIs.
• Analyse financial data to provide insights into company performance and suggest improvements.
• Oversee and support internal and external audit and associated reporting/collaboration.
• Identify challenges within AR/AP by conducting root cause analysis, identifying process areas for process optimisation and implementing best practices in financial operations.

Account receivable

• Oversee the accounts receivable team to ensure timely and accurate invoicing, collections, and reconciliation of customer accounts from both a revenue and aging perspective.
• Develop and implement strategies to improve DD collection rates and reduce outstanding receivables and customer refunds.
• Monitor aging reports and coordinate with the internal teams to resolve outstanding issues

Accounts payable

• Oversee the accounts payable team to ensure timely and accurate processing of invoices, payments and reconciliation of supplier accounts.
• Ensure all discrepancies are investigated and resolved in a timely manner.
• Maintain strong vendor relationships and support Head of Procurement in compliance with contract terms.
• Ensure compliance with company policies and procedures for expenditure approvals.
• Coordinate with banks and internal team for effective cash management operations.
• Support financial reporting team cashflow process by providing timely and accurate forecast payment information.
• Oversee management of authorisation levels and ensure efficiency to minimise necessity for ad hoc payment runs.

Associated cash Management and financial reporting

• System administrator for all company bank accounts

People management

• Lead, mentor and develop a team of 13 reports (2 direct reports and 11 across their teams) in the financial operations team, through team development, setting and monitoring of performance objectives, coaching, and mentoring.
• Foster a culture of excellence and continuous improvement.
• Promote a collaborative environment and strong stakeholder relationships, encouraging communication and cooperation among team members and other departments.

Qualifications & Experience

• Minimum of 5-7 years of experience in financial operations, including supervisory roles in accounts receivable and accounts payable.
• Proficiency in MS Office skills including advance Excel
• Yardi experience desirable
• Property experience desirable
• Bank administrator experience desirable

Key Skills & Competencies

• Experience in system implementations and upgrades
• Proven experience of motivating and developing a high-performing team.
• Strong and effective communicator
• Confidence to liaise with internal and external stakeholders of all levels.
• Excellent organisational and prioritising skills.

Get Living Commitment

Diversity & Inclusion

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Health and Safety

Get Living is responsible for providing a safe and healthy environment for all employees, residents, commercial occupiers, service providers, and visitors who may be affected by its undertakings across its portfolio.

We are committed to continual improvement of performance, recognising the importance of investing in the health and welfare of our Employees by providing a physical and social working environment which is conducive to maintaining a healthy, fit and highly motivated workforce.

We encourage a positive health and safety culture by actively promoting occupational health and safety through the provision of information, training, instruction and supervision. Through ongoing consultation with employees, partners and suppliers everyone is enthusiastically involved in managing risk and ensuring that our sites are a safe place to live, work and visit.

ESG

Get Living is committed to leading and promoting ESG initiatives as well as identifying ways to improve sustainability goals.