Finance Ops Manager

BRAND: Zenith
Job Function: Finance
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we're great, but as a team we're unstoppable. Together, we seek out opportunities, frame problems and solve complex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI.

Zenith International is the central team, primarily based in London, supporting our local Zenith markets, leading new business efforts, developing thought-leadership, and driving network development for our 250 offices across 95 countries with over 8,000 staff worldwide.

We house a large team of multi-faceted communications planners, digital and innovation specialists and client leadership teams. Our global client portfolio comprises a range of category leaders including Adobe, Reckitt, TikTok, Edrington, Coty and Electrolux.

Our Commitment
At Zenith International, we believe that fostering an inclusive culture where all talent can thrive makes our company stronger and help drive invention in the work we do for our clients better. We also believe it enables a greater idea exchange that fuels innovation and best reflects diverse consumer experiences.

We are committed to encouraging our talent to participate in Publicis Groupe's wide variety of talent engagement and inclusion programming, which includes professional development experiences and participation in the company's many business resource groups. These include VivaWomen!, Égalité, MOCA (Men Of Colour Alliance) and more than a dozen others that are thriving across our network.

Through advocacy, education and inclusion we foster greater collaboration among our people, which in turn inspires work that provides better experiences for our clients and their consumers.

Overview

About the client....

Reckitt is a world leading consumer health & hygiene organisation and includes some iconic household name brands across its portfolio, including Durex, Finish, Strepsils, Dettol, Vanish, Enfamil, Nurofen and Gaviscon. Since 2010, Zenith has been one of Reckitt's global media agencies of record and our relationship spans global and local in-market assignments.

Globally our assignment covers advanced digital consultancy, including digital buying, eRetail and Commerce Media, technology, ad operations, Google Marketing Platform reseller services and multiple industry first initiatives aimed at delivering on the client's 2025 vision and beyond. We are also responsible for managing the global commercial engagement with Reckitt and are the lead agency for Publicis Groupe's overall services to Reckitt, including the Epsilon Customer Data Platform.

Locally, our in-market assignments span across the entire media landscape including TV, Print, Digital, Commerce and New- Age Platforms for the client's key markets including the US, UK, Australia, Germany and numerous other markets.

About the role....

We are looking for a Finance Ops Manager keen to come in and immediately make an impact. Confidence and the ability to motivate, educate and aid the development of the account is important. Whilst you will be well supported, you should have the desire to have ownership in your role and, and for the most part, have the ability to manage your workload autonomously.

Reckitt is a marquee Publicis Media account and a client with high expectations, demanding excellence, innovation and first class thinking. This role is an opportunity to work with one of the most successful FMCG businesses of the last 15 years and partner with the client to deliver the world's best digital marketing program.

Responsibilities

About the work....

• Develop and maintain a full understanding of the finance processes and client-specific nuances (monthly reconciliation, billing deadlines, PO checks etc)

• Ensure FinOps efficiency and effectiveness by improving existing processes with smarter ways of working, business dashboards and AI led initiatives

• Keep the Finance Playbook up to date with best practices, processes, billing and booking information (e.g. correct supplier codes and names)

• Lead the monthly digital media reconciliation process internally and with client, to ensure timely and accurate billing

• Lead the monthly, quarterly and annual billings & receivables calls with the local market and global clients

• Run quarterly & annual costs review with Publicis invoicing, payments receivable and vendor management teams

• Resolve all finance issues including rejected invoices, with the Finance team, vendors, client and internal teams

• Own the resolution of ad-hoc requests related to reconciliation, SOA and billing

Qualifications

What you need to succeed....

• Previous experience working in a finance operations role within digital media

• Experience with a finance booking system is desirable

• Ability to self-motivate and stick to regular deadlines

• Ability to communicate with different levels of expertise, from executives to sr. leads

• Comfortable with client communication and accomplished at expectation management

• Ability to articulate finance issues and turn discussions to solutions

• Familiar with large vendor platforms (e.g. Google, Meta, Snapchat) to check and pull invoices and to be able to pull raw data reports, check metric volumes and costs is desirable

• Experienced with finance & dashboarding tools and has the eagerness to experiment with Ai initiatives

• Self-disciplined with strong attention to detail, to ensure that budgets and bookings are correct

• Comfortable handling large budgets in terms of accuracy and being able to understand data reports and identify discrepancies in data or compared to invoices

• Ability to be able to put together written documentation on processes, to deliver training and ensure processes are standardised

#LI-MP1

Additional information

Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer:

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).