Finance Operations Associate Director

BRAND: Zenith
Job Function: Finance
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients' businesses.

Over the years, we have evolved our definition of ROI, as it has changed with the ever- complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media.

Yes, ROI is about delivering Return on Investment; but it's also about going beyond to deliver a

Return on Imagination and more integrated experiences that inspire Growth. Top-line growth

for our clients' businesses, growth for our people and growth for our culture.

Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading.

This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes.

It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients.

It means we adopt new data analytics and value optimisation techniques while building

relationships with some of the world's most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients.

At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.

Overview

We are hiring a Senior Manager of Financial Operations to lead end-to-end financial operations for a strategic GMP partnership within the global eyewear and vision care category. This is a dedicated, high-impact role with ownership across 36 markets and three global brands, sitting at the centre of Zenith's global GMP model. Working across Google, clients, and international Zenith teams, you'll bring clarity, control, and confidence to complex financial operations at scale. If you enjoy combining rigour with collaboration, this role offers real influence in a truly global environment.

Responsibilities

What you'll be doing

• Own the full GMP billing lifecycle across all markets, ensuring accuracy, compliance, and on-time delivery.
• Lead day-to-day billing operations with the international billing hub, coordinating invoicing between Google, markets, and clients.
• Oversee reconciliation across media and licence fees, ensuring alignment with platform usage, contracts, and client agreements.
• Act as the central escalation point for billing queries, discrepancies, and adjustments, driving resolution across stakeholders.
• Partner with local and regional finance teams on purchase orders, consumption tracking, and withholding tax considerations.
• Provide clear financial updates, risks, and forecasts to senior stakeholders across Zenith, Google, and client teams.
• Define, document, and continuously improve financial operations processes to support scalable GMP reseller activity.

Qualifications

Skills we're looking for

• Experience in financial operations, billing, finance management, or operational programme management within a global environment.
• Proven ability to manage complex, multi-market financial processes across matrixed organisations.
• Strong stakeholder management skills, with confidence working across clients, agencies, platform partners, and finance teams.
• Excellent attention to detail, with a natural ability to spot discrepancies and solve problems methodically.
• Solid understanding of digital media billing models; familiarity with GMP and Google platforms is a strong advantage.
• A structured, process-driven approach, balanced with adaptability in high-pressure or ambiguous situations.
• A collaborative, solutions-focused mindset, with a commitment to governance, accuracy, and continuous improvement.

Additional information

Zenith International offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You'll also have access to a range of additional initiatives, including:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Zenith International , we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

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