Finance Manager - Digital & Technology, Loyalty

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Job Description

Summary

We are looking for a Finance business partner for Sparks (our loyalty programme). This is a broad role with an exciting remit as we embark on an ambitious transformation of our Loyalty programme. You will own the business case for the new strategy, and provide strategic financial analysis and actionable insights to enable decision-making at ExCo level on investment choices. You will collaborate cross functionally with Clothing & Home and Food to assess specific initiatives, model potential benefits and build into P&L projections.

You will be; A highly capable business partner, adept at building great relationships with the business, and comfortable working in a matrix stakeholder model. A strong influencer, with natural curiosity, who can provide commercial challenge and become a trusted business partner & critical friend. Someone who thrives in fast-paced environments, able to juggle multiple demands but prioritise effectively.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

What's in it for you

Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special...

• After completing your probationary period, you'll receive 20% colleague discount across all M&S products and
• many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you'll do

Your key accountabilities will include

• Strategy and Investment: financial analysis and insight to support our loyalty strategy, working collaboratively with the Strategy, Food and Clothing & Home teams
• Budget and Forecast: Support delivery of reforecasts and long-term planning, including monthly R&Os, quarterly reforecasts, budget and 5 year strategic plans working cross-functionally to deliver each cycle.
• Analysis and Reporting: responsible for programme performance decks, developing insightful analysis and metrics to assess performance across the Loyalty programme and driving a forward focus through actionable insights
• Risk Management: horizon scanning for risks and opportunities across the Loyalty programme delivering actionable insights to senior leadership
• Monthly Cadence: Co-ordination and management of month end processes, ensuring key stakeholders are aware of requirements and timelines. Meeting with key stakeholders on a monthly basis to provide overview of performance and work cross-functionally to give full oversight to Food and Clothing & Home. In-depth monthly review of Digital & Technology performance against the programme plan, highlighting risks and dependencies

Who you are

Your skills and experience will include

• Qualified accountant with several years PQE in a commercial environment
• Experience of Technology Finance and or Loyalty would be preferable
• Collaborative approach, with a natural style that builds credibility and a strong network
• Commercial curiosity and a critical thinker with excellent analytical skills
• Ability to influence and partner at senior and exec levels

Everyone's welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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