Senior Software Business Analyst

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About The Role

Hello!..we are Eploy, a fast-growing SaaS company and we are looking for recruit a Business Analyst to join our growing team.

Our software manages the in-house recruitment processes of companies ranging from 250 employees to well over 100,000. We also provide solutions for the public sector, university and recruitment agency markets.

Role Requirements:

You'll be responsible for collecting data and process information, detailing future product features and processes, and spotting improvement opportunities in both software and processes.

You'll lead projects, report to the product owner, and coordinate with other teams to make things happen. You'll also act as the product owner for specific features in the Scrum process.

You're a natural problem solver, always looking for better ways to solve customer problems and remove delivery blockers.

You'll run discovery processes, find product improvement opportunities, highlight issues, and create solutions that deliver value to the customer. You thrive on data, analytics, research, and creating solutions based on these measurements. You'll measure feedback on delivered features and use that to iterate solutions using the Scrum process.

You'll document requirements, write user stories, and break them down into manageable Jira tickets. You'll create acceptance criteria for each ticket and work with the QA team to measure success. You'll own these Jira tickets through the Scrum process and sprint review.

You must have proven track record in delivering above requirements.

Responsibilities:

• Support the Scrum team as a product owner when needed.
• Liaise with internal and external partners.
• Prepare and review test procedures and reports with QA.
• Manage the strategic roadmap with the overall product owner.
• Document and manage processes to support development and other internal customers.
• Document user acceptance testing.
• Create reports, data queries, and dashboards to support development and internal customer needs.
• Integrate research, team ideas, and client feedback into solution requirements.
• Maintain high-quality project and software design documentation and analysis.
• Log completed and ongoing system changes if needed.
• Identify possible scenarios and document them for internal discussion.
• Create a project schedule and milestone plan and manage them through the Scrum process.
• Analyse and document root causes of issues and develop appropriate resolutions, working with developers and architects to deliver.
• Use feedback to improve work and build on previous learnings.
• Write user stories and assist in breaking them down.
• Be a problem solver who pays strong attention to detail.
• Demonstrate critical thinking and consulting experience
• Have certification in necessary programs like Agile, SQL, MS Excel, and Scrum.
• Be fluent in statistics and able to conduct business process and software analysis.

Our offices are based on the outskirts of Kidderminster and easily commutable from Birmingham, Worcester, Wolverhampton, Stourbridge and the surrounding area... and we have loads of parking space too!

A Little Bit About Us

Eploy is a vibrant and fun place to work, our team is expanding rapidly due to phenomenal growth...because our product is great and our customer service is second-to-none. Our target market is corporate in-house recruitment teams, RPO providers and recruitment firms. Everything we do is driven by our customers who include leading brands and major recruitment firms.

We're established in our market, self-funded and profitable - we're not a 'wing and a prayer' start-up...nor are we a stuffy dark suited corporate behemoth. We enjoy what we do, we're creative and highly motivated and because we also know recruitment (it's what our software 'does'), it's quality and 'fit' with our business and people that's most important to us.

We're committed to being a great place to work, empowering and inspiring you to grow and reach your full potential. To support this, we offer the following benefits:

Buy more holiday: The freedom to purchase extra holiday in addition to our generous annual leave allowance.

Private Health care: Funded healthcare including GP access, unlimited and unrestricted physiotherapy and a subsidised Nuffield Health Gym Membership and discounted membership for your family members.

Life Assurance: 4 x annual salary death in service benefit, for your peace of mind.

Mental health support: Immediate access to counselling for any employees and a whole host of other wellbeing tools via a dedicated app.

EAP: Awesome benefits, discounts and free coffee and sausage rolls, provided by Perkbox.

Pension: Generous pension contributions, increased with service.

Hybrid working: Enjoy the flexibility to work remotely, where applicable. Empowering you to find the most comfortable and productive work setting.

Personal Development Time: Half a day a month to spend on your personal development, with a library of Training Courses available to use, if you choose.

Professional Development: Fully funded qualifications and courses to ensure you have the skills and qualifications required for your role.

Car Leasing: Salary sacrifice car lease scheme. Drive a brand-new car and potentially save money on income tax.

The best equipment: We'll set you up with the right tools - High Spec Laptops, 4K monitors (both for the office and your hybrid work set-up) and the best software.

Softwear: Eploy branded merch. A choice of hoodies and tees to ensure you're most comfortable at work without needing a new, stuffy work wardrobe.

Snacks: Eploy was built on a diet of Kit-Kats. Our fully equipped kitchens are stocked with biscuits, bread, fruit and an array of hot and cold beverages. Fancy some toast in the morning, we've got you covered!

Team Eploy: A family focused, friendly, hardworking, fun and capable team of people who are looking forward to welcoming you.