Field Interviewer (ONS)

Are you interested in a role where you have flexibility in your working hours, and allows you to meet new people from diverse communities and have a positive impact on your local community?

The Office for National Statistics (ONS) is the UK’s largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration.

This is an exciting opportunity to join a modern, innovative and inclusive team that sits at the heart of public service delivery.

Job description

This is a great opportunity to join our team as a Field Interviewer working for the Office for National Statistics via AMS. As a Field Interviewer carrying out official surveys you will helping to inform Government about the state of the nation.

The role will start with 5 weeks of comprehensive training to ensure your success in the role.

The Field Interviewer role will be a mix of visiting sampled addresses to encourage them to complete surveys as well as interviewing respondents in their homes.

This role is not office based. You are required to work within a 40-mile radius (approx.) of an allocated location. Your work will be allocated to ensure that you can travel and complete your work within your contracted hours in this area. Therefore, you need to consider how you will be able to achieve this based on your home location in comparison to your chosen location preference.

This role comes with flexible working hours that we hope will meet your needs as well as ours. This will be broadly equivalent to 22 hours work per week.

To ensure that we reach respondents, interviews will need to be conducted between the hours of 09:00 – 20:00 and there is a potential for admin and travel time outside of these hours.

Interviewers will need to work across mornings, afternoons, and evenings and are contracted to work Monday to Saturday.

What we are we looking for?

We are looking for individuals who have a friendly, outgoing personality and the confidence to approach and converse with a wide selection of people. You will need to have excellent communication skills to be the face of ONS and, where needed, to persuade any reluctant member of the public to take part in our surveys and to be interviewed.

You will also be responsible for planning, organising and managing your own workloads, we will provide full training and support to help you with this.

Requirements of the role include:

• Be able to transport and carry equipment such a laptop and survey materials with you, on occasion walk between addresses and navigate stairs when out in the field.
• Live within a 10 mile radius of the location and have the ability to travel to addresses within a 40 mile radius from the advertised location.
• Interviews will need to be conducted between the hours of 09:00 – 20:00. Hours will need to be split evenly across mornings, afternoons, and evenings, with flexibility to work on Saturdays if required.
• Experience of using a laptop and a smartphone.
• To be self-disciplined, self-motivated and happy to work without supervision.
• Have excellent verbal communication skills and enjoy meeting and talking to people.

Follow this link to watch a short video about becoming a Field Interviewer for ONS: https://careers.ons.gov.uk/find-your-role/survey-and-field-operations/

Essential Requirements

• Candidates will be subject to UK immigration requirements as well as Civil Service eligibility rules
• Full valid UK Driving License (inclusive of the rights of EU Nationals) & full use of a car for work purposes including business use or be able to complete visits using public transport.
• Proof of Identity
• Have a broadband internet connection at your home address prior to taking up an offer of employment

Competencies

We'll assess you against these competencies during the selection process: Communication and Influencing, Problem Solving and Prioritisation and Resilience.

There will be a question regarding your ability to use technology.

Things you need to know

Selection process details

Assessment at application stage will be based on your work history, skills and experience and personal statement. Your application should be tailored to demonstrate any skills, knowledge and experience that are relevant to the content of the role.

If your application is successful, you will be invited to attend a video interview lasting between 30 and 45 minutes.

At interview, you will be assessed on your suitability for the role by providing us with evidence in the interview to support what you have included in your application. You should make time to familiarise yourself with the required competencies before interview, and have any questions that you may wish to ask prepared.

Security

Successful candidates must undergo Baseline Personnel Security Standard (BPSS) checks and a criminal record check.

Benefits

• Flexible working hours
• Once made permanent you will be classed as 'civil service' so will receive those benefits
• 4 week training to set up for success
• Hourly salary rather than commission on completed interviews (other companies work on commission basis)
• As people are picked on an address basis there will be more people wanting to provide feedback as responses are anonymous
• People that are visited received numerous letters before a visit so it will NOT be a cold call.

Further information on this role: https://careers.ons.gov.uk/find-your-role/survey-and-field-operations/