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Fees Assistant Manager

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Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

We have an exciting opportunity for a Fees Assistant Manager to join our Finance team in Darlington on a 12 month fixed term contract.

The Fees Assistant Manager role is to support the Commercial Department with key commercial administration responsibilities as instructed by the Contracts Manager, Business Development Director's and Chief Commercial Office. The role will also be accountable for monitoring and responding to the Group's referral mailbox. To support with the fee management and fees uplift process across the Group and secure annual % uplifts for our Residential and Care in the Home packages

The Active Care Group is the leading national provider of complex care services. Our services are provided in multiple settings including residential, supported living, rehabilitation, domiciliary care, and care in the home. We hold a strong market position in the continuing complex health care space specifically in the areas of spinal cord injury, acquired brain injury, epilepsy, assisted ventilation and other long-term neurological conditions.

What you'll be doing:

Fees Management

  • Negotiate annual fee uplifts with ICBs, Local Authority and private clients.
  • Communication with funders and continued following up as required.
  • Discussion with service managers and other colleagues to help with costing and funder communication.
  • Keep accurate and organised record of communication with funders and other regarding fees.
  • Keep accurate record of any agreed fees and inform relevant colleagues to ensure accurate billing.
  • Monthly/weekly reporting on progress to date and future fee increase projection.
  • Help resolve discrepancies in expected fees and actual receipts.
  • Assist with other income generating projects such as ad-hoc grant claims.
  • Communicate and negotiate funding packages and annual fee uplift expectations to ICBs, Local Authority, and private clients
  • This job description is not an exhaustive list of duties but is intended to reflect, and outline, the main responsibilities of the jobholder. Active Care Group reserves the right to vary your duties from time to time or to require you to undertake additional duties in line with business needs.

What you'll have:

  • Exceptional written English, verbal reasoning and mathematical skills
  • Experience of healthcare, or similar experience within either a recruitment or provider environment
  • Previous administration experience essential
  • Confident with figures and the ability to produce a range of advanced level spreadsheets and reports is essential to this role
  • Excellent strategic planning and organisational skills
  • Excellent computer skills including MS Word, PowerPoint and Excel proficiency is essential
  • Experience using CRM systems

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer.

What to look forward to:

  • 25 days plus bank holidays
  • Birthday off
  • Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
  • Active Reward App giving discounts and savings on your weekly shop
  • Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
  • A Nest Personal Pension account
  • Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials - like going to the dentist or opticians
  • We recognise outstanding Active Behaviours via the Active Awards programme
  • Enhanced Sick & Maternity Pay benefits
  • Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
  • ......and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Fees Assistant Manager

Active Care Group
Darlington, UK
Temp

Published on 16/04/2026

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