Facilities Operations Manager, AVP

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Job Description

The Facilities Operations Manager will support in managing facility management activities across the regions (EMEA and APAC) whilst based in the UK. This role is critical in ensuring the efficiency and effectiveness of our facilities, in particular overseeing our appointed service delivery partner and managing key stakeholder relationships, deputising to our International Operations Manager in Frankfurt.

Facility Management:

• Support the International Operations Manager to oversee daily facility management activities conducted via the FM Supplier and/or building management, ensuring all processes run smoothly and efficiently.
• Coordinate with various departments to ensure seamless integration of facility operations.
• Monitor and manage facility-related risks, implementing mitigation strategies as needed.
• Support the maintenance and upkeep of all facilities, including regular inspections and repairs.
• Serve as the first point of contact for FM-related issues and escalations for both vendors and internal stakeholders in the UK and other EMEA/APAC sites as deemed necessary
• Support space planning and allocation to optimize the use of office space.

Process Improvement:

• Identify areas for process improvement and implement changes to enhance facility management efficiency.
• Develop and document standard operating procedures (SOPs) to ensure consistency and compliance.
• Utilize data analytics to track performance metrics and drive continuous improvement initiatives.
• Implement best practices in facility management to enhance operational efficiency and cost-effectiveness.
• Lead initiatives to improve sustainability and reduce the environmental impact of facilities.

Compliance:

• Ensure all facility operations comply with regulatory requirements and internal policies.
• Support the Conduct of regular audits and reviews to maintain high standards of compliance.
• Stay updated on regulatory changes and implement necessary adjustments to facility operations.
• Ensure compliance with local building codes and regulations.

Stakeholder Management:

• Collaborate with finance, HR, IT, and other departments to support business objectives.
• Act as a liaison between the FM supplier and Corp Services senior management, providing regular updates and insights.
• Manage relationships with external vendors, service providers, and stakeholders to ensure quality and cost-effectiveness.
• Support addressing and resolve any issues or concerns raised by stakeholders regarding facility management.

Reporting:

• Provide insights and recommendations based on data analysis and facility performance.
• Track and report on the progress of facility management initiatives and issue resolutions.
• Report developments regularly to the International Operations Manager.

• Other tasks may be shared on an ad hoc basis in relation to the International portfolio facilities operations.

Skills/Experience

• Min 3-5 years Facilities Operations Management experience within a Total FM contract
• Prior experience managing hard and soft services
• Financial services experience preferred
• Advanced MS Office suite experience
• Benefit if candidate has experience within both UK and EMEA/APAC FM roles
• Strong interpersonal skills and excellent communication skills, both written and verbal

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About Us

Jefferies Financial Group Inc. (''Jefferies,'' ''we,'' ''us'' or ''our'') is a U.S.-headquartered global full service, integrated investment banking and securities firm. Our largest subsidiary, Jefferies LLC, a U.S. broker-dealer, was founded in the U.S. in 1962 and our first international operating subsidiary, Jefferies International Limited, a U.K. broker-dealer, was established in the U.K. in 1986. Our strategy focuses on continuing to build out our investment banking effort, enhancing our capital markets businesses and further developing our Leucadia Asset Management alternative asset management platform. We offer deep sector expertise across a full range of products and services in investment banking, equities, fixed income, asset and wealth management in the Americas, Europe and the Middle East and Asia.

At Jefferies, we believe that diversity fosters creativity, innovation and thought leadership through the infusion of new ideas and perspectives. We have made a commitment to building a culture that provides opportunities for all employees regardless of our differences and supports a workforce that is reflective of the communities where we work and live. As a result, we are able to pool our collective insights and intelligence to provide fresh and innovative thinking for our clients.

Jefferies is an equal employment opportunity employer, and takes affirmative action to ensure that all qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, ancestry, religion, gender, pregnancy, age, physical or mental disability, marital status, sexual orientation, gender identity or expression, veteran or military status, genetic information, reproductive health decisions, or any other factor protected by applicable law. We are committed to hiring the most qualified applicants and complying with all federal, state, and local equal employment opportunity laws. As part of this commitment, Jefferies will extend reasonable accommodations to individuals with disabilities, as required by applicable law.