Facilities Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Facilities Manager

Department: Facilities Management

Employment Type: Permanent - Full Time

Location: MAPP London Workspace

Compensation: GBP 50,000 - GBP 55,000 / year

Description

MAPP is the UK's leading specialist in commercial property and asset management, with over GBP 30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.

MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.

Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don't satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work.

At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We're proud of our progress so far, but we're constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP.

Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons.

This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character - that is what makes us MAPP people. If that is you, we would love to meet you!

Title, Team and Role Summary

Title : Facilities Manager
Team : London Office Buildings

Who Does This Role Report Into? Associate Director - London Office Buildings

Role Summary / Purpose and ScopeThis role is responsible for overseeing the day to day running of three sites ; 10 Stratton, 123 Pall Mall and 3 St James with your time being split across the sites.

High levels of Client Engagement and Customer services are required, with good management of contractors, security staff, maintenance and cleaners as well as 3rd party contractors whilst having due regard to expenditure and current legislation.

A high level of integrity and professionalism must be demonstrated and maintained at all times.

Skills, Knowledge and Values

Skills (People & Technical)

• Ensure regular property inspections are carried out and recorded
• Ensure that the day to day running of buildings within the portfolio is addressed
• Building Management/Contractor management
• Lead in the management of FM Fee Income in partnership with the Client Leads
• Time management & Excellent organisational skills
• Proven experience in production and presentation of Client / management reports
• To provide the highest level of service standards to client and building tenants
• Excellent organisational skills & strong interpersonal skills, capable of communicating at various levels
• Effective line management skills
• Effective PC skills, including working knowledge of Microsoft and Google packages
• Pro-active, flexible attitude to changes in the company, IT systems and the role

Values & Behaviour

• Exhibition of MAPP Values :Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
• Self Management including showing initiative, being proactive and meeting deadlines
• Embracing Change including Technology
• Engaging with the Big Picture
• Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
• Achieving Results and Prioritise Work
• Innovative Solutions and Problem Solving
• Developing Self and Others and willing to Learn

Experience and Salary

Level of Experience / Certifications:

• A solid understanding of M&E
• Riskwise (H&S compliance systems) Proactis systems
• Across buildings of different ages and sizes - has a strong understanding of systems, equipment, technology and landlord's services is helpful
• Experience of dealing with occupiers and what matters to them
• A good working knowledge of H&S, environmental and statutory regulations
• A good working knowledge of FM in hard and soft services
• Reasonable knowledge of networks, building management technology, industry software, compliance platforms and PO/invoice approval systems
• Demonstrably strong customer service skills
• Implementing processes and procedures and bringing teams through to deliver them
• Compliance with Health, Safety and Environmental legislation including ISO 14001 and ISO 45001
• Health & Safety - IOSH essential/NEBOSH desirable
• RICS (Facilities Management) or working towards is desirable

Working Hours: 9am - 5.30pm Monday - Friday
Salary Range (Based on Experience)
GBP 50,000 - GBP 55,000 per annum, depending on experience.