Facilities Manager

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West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

Job overview

A great opportunity has arisen for a Facilities Manager within our Capital Estates and & Facilities Broadmoor Hospital, Crowthorne. The post holder will assist the Head of Estates & Facilities in the development of robust Facilities management processes to enable the provision of rationalised, efficient, customer focused and high quality facilities services.

The post holder will have overall responsibility for the operations supporting the delivery of all patient and non-patient hospital domestic, transport, portering, receipt and distribution, waste and grounds and gardening services across the Broadmoor estate.

The post-holder will provide specialist management, advice and support on soft services across the Broadmoor sites, with focus on patient safety, clinician satisfaction and wherever possible cost efficiencies.

We are looking for a talented, enthusiastic and experienced Manager to provide excellent leadership for the department.

Main duties of the job

To have delegated responsibility for the management, co-ordination and monitoring of building maintenance activities using both directly employed labour and contractual services to ensure the estate is maintained in such a condition that it fulfils its functions effectively, safely, economically and efficiently, whilst ensuring compliance with statutory requirements and trust policies.

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.

The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

Qualifications and Training

Essential criteria

• Degree and or demonstration of equivalent knowledge/skills in Facilities Management, Transport and/or Sustainability
• Accredited Health & Safety training qualification.
• Qualifications gained within an equivalent Hotel Services role.

Desirable criteria

• Driver's License
• PSV Licence
• SIA Licence

Experience

Essential criteria

• Relevant supervisory or management experience
• Experience working within facilities services (domestic / waste / portering / transport or sustainability etc.).
• Ability to create processes for auditing and monitoring of services.
• Sound Financial management and budgetary experience within a large organisation.
• Sound knowledge of transport services regulations within the NHS or other large public sector organisation.
• Experience of leading multi skilled teams

Desirable criteria

• Management Certificate
• NHS experience
• Estate Maintenance.
• Tendering of Services
• Policy Writing
• Data Analysis

Knowledge

Essential criteria

• Ability to influence and negotiate effectively with external organizations.
• Ability to balance complex priorities in a demanding environment.
• Ability to work collaboratively with other colleagues.
• Ability to plan and coordinate a broad range of tasks, and can work under own initiative/limited, supervision and prioritise key tasks.
• Demonstrable knowledge and experience of technical and operational E&F matters.

Desirable criteria

• Project Management experience.
• Experience of catering
• Knowledge of contracted services
• Experience of managing Clinical Waste

Personal Qualities

Essential criteria

• Possess competent understanding of I.T. software packages.
• Strong analytical skills; able to compile, analyse problems and to find solutions
• Satisfactory attendance record.
• Excellent communication skills (written and oral) whilst also possessing the ability to present effectively, thereby creating a positive impact on listeners.

As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution.

We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications.

By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo a pre-employment checks which can take between 4-8 weeks . After which your information will also be transferred into the national NHS Electronic Staff Records system (ESR ).

Please ensure you include email addresses for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.

Employer certification / accreditation badges

Applicant requirements

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• JC Facilities Manager (PDF, 968.2KB)