Facilities Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Facilities Manager

Job ID

177851

Posted

25-Jul-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

London - England - United Kingdom of Great Britain and Northern Ireland

Job Purpose:

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Receptionist Workplace Coordinator to join the team located in London.

The successful candidate will be responsible for providing the operational delivery of all Facility Management services and ensure that customer satisfaction is maintained at the highest level by providing a high quality and pro-active service in the client's facility. To ensure effective communication with client, peers, building tenants and management at all times.

Key Tasks:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Schedule and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
• Maintain positive client relationships and conduct meetings on unresolved facility issues.
• Prepare and manage capital projects, operating budgets, and variance reports.
• Manage environmental health and safety procedures for facilities.
• Oversee vendor relationships and invoicing procedures. Review price quotes for the procurement of parts, services, and labour for projects.
• Conduct process and procedure training on maintenance, repairs, and safety best practices.
• Lead by example and model behaviours that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
• Suggest operational efficiencies, repairs, and upgrade opportunities.
• Carry out monthly workplace inspections and record it in logbooks
• Coordination of site inductions, permit to work, Authority to work
• Liaise with Landlord to ensure overall service to users in the building is maintained.
• Liaise with site contact/client on a regular basis, reporting any issues and concerns in a timely manner to the management team.
• Be in charge of the CBRE log books

Person Specification:

• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• Extensive organizational skills with a strong inquisitive mindset.
• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.Knowledge and awareness of the facilities management industry
• Practical experience in working with supply partners to deliver a seamless, integrated service
• Customer services experience and the ability to communicate at all levels
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more