External Communications Manager, Geo

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Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in public relations or media relations either in-house or agency.
• Experience with stakeholder management and campaign planning.
• Ability to communicate in English fluently to support client relationship management in this region.

Preferred qualifications:

• Experience with project management and communications with clear communication skills.
• Understanding of the regional media environment, with a proven track record building media relationships and shaping stories that drive conversations.
• Demonstrated ability to collaborate and build strong relationships with stakeholders across different departments.
• Proven ability to deliver results under pressure, coordinating information from various sources efficiently.
• Capable of working on multiple priorities, creating clear and compelling written materials, managing budgets, and building relationships with multiple key stakeholders.

About the job

As a member of the Global Communications & Public Affairs team, you will work cross-functionally to help communicate with journalists and other thought leaders; devise specific communications materials and campaigns; engage in face-to-face meetings with commentators and other opinion formers; and develop print and web-based material supporting these campaigns. We're looking for great communicators who can understand complex issues and explain them in person and also via well written, simple blog posts, FAQs, video scripts and more.

In this role within the Global Communications and Public Affairs team, you'll collaborate across Google to craft communications strategies about Google's mission and its Geo products. These strategies will highlight the positive impact and value of our products while proactively addressing any product concerns or regulatory discussions. You will design campaigns that resonate with diverse audiences, from content creators to key opinion-formers, and develop integrated campaigns that spark action and consistently push the boundaries of our communication approach.

We help inform and educate users, advertisers, partners, opinion leaders--and our own employees--about the benefits of Google's products, our distinctive company culture/values and our approach to the big public policy issues of the day. You are quick-witted, entrepreneurial and intellectually curious. To succeed in this role, you are willing to try new things and can manage numerous projects with tight deadlines. Things happen quickly at Google, and to do great work, you need to be an enthusiastic team player who can work cross-functionally with partners across PR, Communications, Marketing, Product, and beyond.

Responsibilities

• Represent a business or product area, acting as a spokesperson with minimal guidance.
• Gather, synthesize, and draft responses to editorial inquiries and requests for information release.
• Create clear, concise and differentiated comms plans and materials (e.g., emails, press releases, pitches, marketing copy, announcements, presentations articles, social media content) to publicize and promote communications and PR programs, facilities, events, or objectives amongst external audiences.
• Track and analyze the impact of communication efforts, utilizing metrics such as media coverage, social media engagement, and stakeholder feedback. Use data-driven insights to continuously refine and improve communication strategies.
• Work with country teams to help secure media coverage for major initiatives in business, tech, consumer, broadcast and social media. Act as a daily product expert, helping teams communicate the user benefits of our products and respond effectively to issues and escalations.