Export Sales Analysis and Performance Manager - London (Hybrid)
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Job reference number 315743
Export Sales Analysis and Performance Manager - London (Hybrid)
Salary: £45,944, increasing to £49,654 after 12 months
10% annual bonus potential, company pension scheme with highly competitive contribution rates, generous annual leave offering of 25 days, plus bank holidays, increasing to 27.5 days after 10 years service, company pension scheme with highly competitive contribution rates
Permanent, Full time
This is a Hybrid Working role with a requirement to attend our Farringdon office, with flexibility required in line with business needs.
Be instrumental enhancing Royal Mail International (RMI) and Parcelforce customers global reach across 200 countries. Join a team that is solely focused on improving our proposition to thousands of account customers, from SMEs exporting for the first time to major e-commerce firms with established overseas markets. Our International team is dedicated to growing our customers' export business and driving significant profit to the company.
There's never been a better time to join RMI as we enter a period of significant change, entering hyper-growth for the group that positions the brand at the forefront of the market.
This is a great opportunity to make an impact, effect change, and have significant input as an Export Sales Analysis and Performance Management Manager. Your role will be responsible for exploiting sales and finance data to understand customer performance trends, opportunities/risk, and to expedite effective performance management of the 350 strong Royal Mail and Parcelforce salesforce.
About the role
• You'll analyse weekly, monthly, quarterly and year on year customer performance to allow targeted activity to capitalise on opportunities and mitigate threats to export account revenue
• You'll produce actionable reports on performance of Sales unit as whole and at campaign level
• You'll produce material for Sales engagement sessions including with MD Sales, Sales leaders and production of Sales scorecard with appropriate insightful commentary
• As Export Sales Analyst you'll regularly reviews Sales pipeline and develops and improves measures to more quickly convert deals
• You'll carry out mix of regular and ad hoc sales analysis in response to regular and specific business requirements.
• Works closely with Sales Information Team to produce and improve available data. Uses data and trend analysis to identify and propose upsell/ cross sell opportunities.
About you
To truly excel in the role, you will possess the necessary skills and experience listed below -
• Highly numerate and able to model various customer and sales scenarios
• Excellent organisational skills with strong ability to use multiple reporting tools
• Able to produce actionable data led analysis and insight to drive focused activity across 350 strong salesforce
• Excellent communication and presentation skills and proven ability to engage and influence senior stakeholders
• Able to produce regular cadence reporting and analysis and proactively improve format, content etc whilst drawing conclusions from data that allow more effective sales engagement.
• Knowledge and experience of International products and RM Sales/commercial ways of working and reporting systems is advantageous
• Highly motivated with willingness to take action, and own their own performance
Next Steps
The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions. We plan to hold interviews late January.
Extra Benefits
• RMG Share Schemes - partnership and matching share offer
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing -you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.
• Lifestyle benefits - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.
• Financial support - information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*
• Your peace of mind with - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner
• Free & discounted RMG products - free keep safe & redirection, partner discounts
• Free stamps at Christmas
*Available only to perm employees
Your career in safe hands
At Royal Mail we value our people and we want our people to be proud to work for our businesses.
We have the assets, the infrastructure and the scale that others don't, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.
An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.
Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean 'your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.
We don't expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we'd love to learn more about you.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing Date: Monday 13th January 2023. Please note, this advert may close early if the appropriate number of applications has been reached.
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