Events Floor Manager

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THE ROLE

As Events Manager you will be responsible for overseeing and managing the events team with a strong focus on attracting new business. Your tasks will include but will not be limited to:

• Managing the food & beverage service teams during the delivery of events
• Delegation of tasks to your supervisors and waiters
• To liaise directly with event organisers to ensure all planned and requested requests are completed on time
• Be forward thinking and innovative when it comes to ways of working and best practice.
• Proactively come up with suggestions to ensure all events are a success.
• To liaise closely with the supporting departments including the kitchen team on a regular basis during the event, to ensure the smooth event execution
• To ensure that company and statutory standards and legislations are adhered to, so that our hotel, guests and colleagues are kept safe at all times.
• To be an ambassador for Nobu as well as a strong leader who embodies our values and commitment to our teams.
• Continuously improving service by communicating and assisting individuals to understand and anticipate guest needs, deliver training, guidance, feedback, and individual coaching when needed.
• Assist the Events Operations Supervisors and waiter team to perform their roles, by providing training and removing obstacles.
• Act as main point of contact to both event organisers, vendors and suppliers.
• Suggest changes or improvements to increase accuracy, efficiency, cost reductions and to improve guest experience.
• To communicate with and assist individuals to understand and anticipate guest needs, deliver training, guidance, feedback, and individual coaching when needed.

BENEFITS OF JOINING OUR TEAM

• £1000 Refer a Friend Scheme
• 2 Hotel-wide social events a year including Employee Awards night
• Discounted overnight stays across Nobu properties Worldwide
• Discounted Pilates classes and Wellness treatments
• Opportunities to progress within our hotel and the wider portfolio
• Mental Health First Aiders within the team
• Access to Hospitality Action
• Up to 33 holiday days through length of service (25 days for those on 4 on 4 off)
• Cycle to Work Scheme
• Season Ticket Loan
• Discounts off all food and beverage
• Free meals whilst on duty (also beverages including tea/coffee/cold drinks)
• Flu Vaccinations
• Wellness initiatives