Event Operations Manager (Internals) - Tottenham Hotspur FC

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Job Introduction

Event Operations Manager (Internals) - Tottenham Hotspur FC

• £38,000 per annum
• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Meals on duty
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Financial wellbeing programme and preferred rates on salary finance products

Who We Are:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

Lead Events That Stop Play - On and Off the Pitch!

We're on the hunt for a supercharged Event Operations Manager to help us deliver slick, standout service across every inch of this world-class stadium.

Reporting to the Head of Premium Operations, this role will manage the planning, delivery and reconciliation of all THFC (Football) and Third-Party (Concerts / NFL / Rugby / Other Sporting) event days.

During all match day and third-party event days, your responsibility will be managing the entire service delivery of the internal catering department with a focus on guest / client experience including club spaces, media and broadcast facilities and family and friends' areas.

Think fast-paced. Think high energy. Think showtime.

What You'll Be Doing:

• Taking the operational lead on live event days - from Premier League thrillers to global concerts and everything in between
• Owning the pre-event planning, event-day delivery, and post-event debriefs like a pro
• Working closely with culinary, logistics, retail and premium teams to bring Levy's gold-standard service to life
• Leading, motivating, and managing large teams under pressure (and with a smile!)
• Ensuring every guest gets a five-star experience, whether they're grabbing a quick pint or enjoying fine dining in a box
• Solving problems in real time, staying calm in the chaos, and thriving on the buzz of big moments

What We're Looking For:

• A dynamic, hands-on operator with serious event or hospitality management experience
• A natural leader who can rally a team and bring energy to every shift
• Someone who lives for live events, thrives under pressure, and never settles for "good enough"
• A sharp planner and confident communicator, just as comfortable in pre-event meetings as on the event floor
• A genuine passion for guest experience - and the stamina to keep up with some of the biggest events in the UK calendar

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.