European Operations Manager

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Pay Rate: Competitive
Contract Type: Permanent (Full-Time)
Shift patterns: Monday Friday 08:00-16:00, flexibility required,
Location: Birmingham - B92 8NW

Basic Criminal Record check required.

DHL, an award-winning leading supply chain business is seeking a European Operations Manager to play a vital role coordinating our daily transportation and logistics requirements. To succeed in this role, you should have a comprehensive knowledge of supply chain management practices and a demonstrative understanding of storage and distribution procedures.

WHAT DOES THE ROLE ENTAIL?

• Oversee and drive the execution of the day to day operational tasks to support the business as usual activities ensuring a high quality of service
• Drive WOW initiatives - working with Customer , Colleagues and Other LLP Departments. Run Projects associated with C.I. , Cost Saving, Operational Improvement and Excellence
• Review and maintain development of processes to execute operational activities and to support continuous improvement initiatives
• Driving High Quality Training and Process Adherence. Using Personal Development Plans to drive higher standards throughout the department
• Drive and control operational savings and accurately record these figures

You won't find another job like the one you'll find with DHL Supply Chain. Now, here's what we need from you:

• Experience within a control tower environment in LLP operations in Supply Chain division and multi modal transport operations advantageous.
• Operational experience within multimodal transport operations (e.g. DGF or DHL Freight) carrier management experience
• A good degree of computer literacy, with knowledge of MS Office including Access, Excel, PowerPoint and Word
• Excellent communication skills (at all levels) - good listener and effective in communicating ideas to support the development of good Customer relationships
• Strong and effective self discipline in relation to organisational skills, prioritisation and workplace time planning and process work methods
• People management experience essential.

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

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