Europe Head of Media Operations

BRAND: Starcom
Job Function: Operations
Location: London, United Kingdom
Experience Level: Specialist
Workplace Type: Hybrid

Company description

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025.

Overview

This is a high-impact leadership role at the heart of a large, multi-market media operation. As Head of Media Operations for Europe & Central Eurasia, you'll own how media actually gets delivered connecting people, process, data and technology to ensure campaigns run flawlessly, efficiently and at scale.

You'll act as the regional anchor for operational excellence, translating global standards into practical, market-ready execution across Europe. If you thrive in complex environments, enjoy bringing structure to scale, and love making systems work better for everyone - this role is built for you.

Responsibilities

What you'll be responsible for

• Owning the regional media operating model, translating global standards into scalable, market-ready ways of working
• Designing and embedding end-to-end workflows and governance that ensure consistent, high-quality campaign delivery across all channels
• Leading the full campaign lifecycle across Europe, from planning and activation through to reporting, billing and optimisation
• Driving data integrity, automation and smarter use of tools, reducing friction and improving speed, accuracy and transparency
• Acting as a trusted operational partner to senior stakeholders, proactively shaping solutions that improve performance at scale

Qualifications

What you'll bring

• Extensive in media or marketing operations, ideally across multiple markets
• Deep understanding of digital media workflows, governance and automation
• Strong cross-channel knowledge (search, social, programmatic)
• Proven experience with media and financial planning systems (e.g. Prisma, MediaOcean)
• Confidence operating with senior stakeholders and translating complexity into clarity
• A track record of driving operational transformation at scale

Additional information

Starcom has fantastic benefits on offer to all of our employees, full details of which are shared when you join. This includes the classics like Pension, Life Assurance, Private Medical, as well as Reflection Days, Shared Parental Leave, and spans initiatives:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

At Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.