EU Product Operation Manager - TikTok LIVE

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Job DescriptionTikTok Live-streaming EU Team is committed to creating real-time interactive scenes, serving hundreds of millions of users on TikTok.
We are looking for a product operation manager who can develop a product strategic plan and promote the feature to the next level in the EU market.
The ideal candidate is very familiar with LIVE content and LIVE campaigns, proficient in high level strategic thinking and cross-team communication, deeply passionate about problem solving and social interaction. The successful candidate is a builder, intellectually curious, creative, entrepreneurial, resilient, comfortable with ambiguity, strong in strategic thinking and has deep experience leading through influence.

Responsibilities
- Develop & drive go-to-market strategic plan for product features in EU, collaborating with central product teams and regional markets.
- Confirm short and long-term goals for product growth and identify levers to achieve the goals.
- Develop & implement LIVE creator education plan regarding LIVE product features, including LIVE match, creator's team, multi-guest, etc.
- Plan and drive regional campaigns to raise user awareness and feature growth.
- Identify key scenarios of local market and team up with XFN teams to amplify the scenarios.
- Scale & operationalize products and processes, facilitating strategies and key deliverables across all cross-functional partners (Product, Product Ops, Product Marketing, Creator Management, Content/Campaign, GR/PR/Legal).
- Collect product feedback from LIVE creators, and help product teams optimize multiple features.
- Be the leading strategic thought-partner to Creator/Content/Campaign leads supporting growth through identifying key areas of improvement, driving new initiative strategies, and developing scalable playbooks. (i.e. Agency Business Development, Scalable Creator Education)

Qualifications

Minimum Qualifications:
- 5 years of content operation experience or product operation experience
- Command a good sense of content and user empathy, able to abstract qualitative content judgement based on quantitative/qualitative user feedback and content review;
- Solid experience in identifying and summarizing core concepts among thousands of scenarios
- Quick learner, self-driven and result oriented
- Understanding of content quality definitions and principles

Preferred Qualifications:
- Bachelor's degree or above
- Cross regional experience is highly preferred
- Deep passion for TikTok, mobile entertainment, social media, and popular culture
- Creative mindset and thought process that's focused on driving business parameters forward
- Have a solid understanding of the social/livestream market.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

#LI-SS11