Estimator, Furnishing Fabrics, Outer London

About the roleAs an Estimator, you'll be visiting our customers’ homes to do full on-site surveys in preparation for any home improvement projects they are fulfilling with us.

You'll be a brand ambassador for the John Lewis Partnership and provide customers with a world-class experience using our innovative computerised systems and materials, helping them feel reassured about the full project process.

Salary - £ 25,900.00 - £36,800.00 

Contract type - Permanent contract

​Location - This role is in Outer London where you will be visiting customers in Watford, Welwyn and surrounding areas. There will be occasions when you will also work further across the region.

Key Responsibilities

This role will require you to be out on the road visiting our customers but you'll also be based in store and local service buildings. Day-to-day responsibilities include:

- Providing accurate and reliable estimates for our customers' home improvement projects.

- Communicating estimates in a clear and helpful manner to our customers and ensuring that it meets their expectations. Liaising with customers if they have any questions or concerns during the process.

- Obtaining customer sign off for the plans you produce.

- Maintaining the distinctive John Lewis service we're known for right throughout home improvement projects.

- Using your expert knowledge on our product assortments to help customers find exactly what they are looking for.

- Identifying and communicating opportunities for continuous improvement and greater efficiency.

Essential skills/experience you'll need

- Full UK driving licence (with no more than 6 points).

- Previous experience in preparing estimates or plans.

- Basic numerical skills to enable you to provide accurate estimates.

- Strong customer service skills.

For internal use only:

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About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting. If required, you’ll find out more about vetting throughout the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.