ESS Senior Support Engineer
Job Title: Senior Support Engineer
Location: Warton – on site
Salary: £47,683.00 + Depending on Skillset
Please be aware that this role involves travel across the UK and to international customer locations.
What you’ll be doing:
• Providing formal and informal responses to Customer questions and queries
• Performing Problem Investigations using test rigs and operational databases
• Coordinating and supporting meetings with subject matter experts
• Accessing, migrating and querying Oracle databases to new versions using approved data
• Supporting regular progress reviews (e.g. DSUMs, WSUMs)
• Using Design documentation to understand operational concepts and scenarios
Your skills and experience:
• Experience of software analysis
• Knowledge and experience of Windows Server installation, 2012R2, 2019, 2022, configuration, administration and management of Active Directory and Group Policies. In addition to physical servers are virtual servers hosting roles such as McAfee ePO, Microsoft WSUS, FTP and other server functions as the environment demands, Windows 7, 10, 11 client administration/management
• Experience of aircraft systems (desirable) with Experience of Software Management Configuration principles and toolsets such as JIRA and PLM
• experience within an engineering or IT discipline and Knowledge and experience of SQL database design and production of SQL/Oracle SQL and PL/SQL queries
• Sound understanding of the Engineering Lifecycle, experience of requirements capture and product development, both software and hardware is highly advantageous
Benefits:
As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing, and lifestyle benefits, including a green car scheme, private health plans and shopping discounts – you may also be eligible for an annual incentive.
The ESS Support and Operations Team:
We are looking for an Engineer to join the ESS Technical Support team, providing crucial support for ESS systems in service. The Typhoon Engineering Support System (ESS) is integral to managing the Engineering and Maintenance functions of the Typhoon Aircraft fleet for our customers in the UK, KSA, Oman, and Qatar. This role offers the opportunity to work with cutting-edge technology in a dynamic environment where no two days are the same.
Why BAE Systems?
This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.
Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.
Closing date: 13th March 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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