ESR Support & Development Manager

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We are proud to provide 'Outstanding' care and be a great place to work.

East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.

Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.

In 2020 the Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.

In the summer of 2020, the Trust launched its ambitious 'Building for our Future' (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come.

We provide safe, compassionate and high quality hospital and community care to over half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £650 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 8,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.

In 2020 the Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. Conquest Hospital and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good'.

Our two acute hospitals have emergency departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. Our centre for trauma services and obstetrics is at Conquest Hospital, while our centre for urology and stroke services is at Eastbourne DGH. At Bexhill Hospital we offer a range of outpatient, day surgery, rehabilitation and intermediate care services. At Rye, Winchelsea and District Memorial Hospital we offer outpatients, rehabilitation and intermediate services. At Uckfield Community Hospital we provide day surgery and outpatient care.

In the community, we deliver services that focus on people with long term conditions living well outside hospital, through our integrated locality teams working with district and community nursing teams. Community members of staff also provide care to patients in their homes and from a number of clinics, health centres and GP surgeries.

Job overview

ESR Support & Development Manager Band 7 (with Annex 21 applied if trainee appointed)

Are you looking for a change or a new exciting opportunity that supports your career development?

This is an exciting opportunity for either an experienced ESR specialist or an ESR end user who already has a good grounding in ESR or related workforce systems. This role sits in a progressive department that offers clear career opportunities and succession after training is completed.

Main duties of the job

We are looking for a forward thinking, innovative team player who is enthusiastic and who will establish themselves as a key point of reference for all matters relating to the Trust's ESR (Electronic Staff Record) system.

You will directly lead a small team but will indirectly lead both the HR function and Trust with ESR related changes and continuous improvement initiatives. You will need to be able to prioritise work to deadlines as well as have excellent communication, organisational skills and high attention to detail.

Working for our organisation

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available for a small administration fee.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Detailed job description and main responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person specification

Qualifications

Essential criteria

• Educated to Degree level in a relevant discipline, or equivalent knowledge plus proven recent experience
• Additional specialist knowledge of workforce management systems.
• Management/leadership qualification
• Documented CPD in systems governance, quality and risk management to Master's Degree level or proven equivalent experience

Desirable criteria

• Recognised training qualification

Experience

Essential criteria

• Experience in supporting and managing use of NHS HR / Rostering systems
• Experience of working in a senior role with a wide range of staff (all levels, all grades) to deliver service improvements
• Experience of working in, developing and implementing systems to monitor and measure quality or risk and provide required assurances and governance
• Experience in devising and delivering training

Desirable criteria

• Knowledge of HR/Payroll systems
• Knowledge of workforce systems & rosters

Skills

Essential criteria

• Ability to analyse complex issues and evidence of dealing with these in a planned manner
• Strong ability to motivate, encourage and influence all levels of staff
• Ability to communicate information to a range of stakeholders
• Data analysis and spreadsheet skills, ability to analyse complex facts or data
• High level problem solving skills
• Good presentation skills
• Ability to lead and facilitate group work
• Ability to devise and publish user documentation
• Accurate and confident IT and keyboard skills including MS Office

Other

Essential criteria

• Evidence of continuing personal and professional learning and development
• Evidence that personal behaviour reflects Trust Values
• Ability to travel across sites and to external meetings as required

Patients come first at East Sussex Healthcare NHS Trust.

Our vision is to be:

• The healthcare provider of first choice for the people of East Sussex.

Our mission is to:

• Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.

Our strategic objectives are to:

• Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
• Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences.
• Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.

Our aims are that all services delivered by the Trust are:

• Safe
• Effective
• Caring
• Responsive and
• Well led

Employer certification / accreditation badges

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
Documents to download

• ESR Support & Development Manager JD (PDF, 288.6KB)
• Guidance for Applicants - AFC (PDF, 152.4KB)