Enterprise Platforms - Platform Engineer

Enterprise Platforms - Platform Engineer

Group Technology

Permanent | Full Time

Office location: White City, London | Hybrid

Hiring range: £65,000 - £75,000

For more information please email TalkingCareers@itv.com

Your work matters to millions.

Shaping culture is in the DNA of ITV. So, it's not surprising that you'll find us in every home in the UK, our productions are famous all over the world and we're at the forefront of the digital streaming revolution.

When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact's felt in the business, but big enough that your impact reaches millions of people.

Come develop your skills, change TV and the course of your career. Don't just watch it. Be part of it. Join ITV.

Your impact sends ripples.

The role

The Enterprise Platforms Platform Engineer will help evolve the Enterprise Platform, in line with changing business requirements for corporate application hosting.

This exciting, broad role has responsibility for the development, implementation and continuous improvement and operations of the Enterprise Platforms product set, within Group Technology. The technology stack includes but is not limited to the following corporate hosting environments and platforms:

• AWS Infrastructure as a Service (IaaS) for Enterprise
• Azure Infrastructure as a Service (IaaS) for Enterprise
• GCP Infrastructure as a Service (IaaS)
• Windows workloads
• SQL workloads
• Linux workloads
• Azure VMWare Solution (AVS) in Azure
• Citrix
• Jira
• LogicMonitor
• Puppet
• PowerShell

The role-holder is responsible for the provision and maintenance of an efficient, stable and secure platform for corporate application hosting, on premise and in the public cloud.

The role holder will work as an SME in the areas of Windows Server and SQL Server, and also have the opportunity to expand their skill-sets to include cloud technology and Linux.

Main responsibilities

• Act as a SME in Windows Server and work to resolve complex technical issues on Windows based workloads
• Act as an SME in relational databases (primarily SQL Server), resolving operational issues and providing guidance on decision making
• Develop the Enterprise Platforms product set, including automation with IaC and configuration management tooling to drive efficiency and to solve problems related to infrastructure operations.
• Operational responsibilities in AWS, Azure, GCP, Windows, SQL Server & Linux both in-hours and potentially out-of-hours in the future.
• Provide consultancy to business teams and application teams
• Work on multiple new demand and change requests from the business
• Build long-term, meaningful relationships with application teams and other central technology teams
• Codify central infrastructure components, including automation for Windows Server and SQL Server maintenance, monitoring, backups, etc.
• Support MSPs and other 3rd parties with complex technical tasks
• Develop platform solutions and complex automation for Windows, SQL Server & Linux using Puppet, PowerShell, T-SQL, BASH, Ruby
• Be security conscious and make security a top priority in all engineering work
• Be operationally focussed and make reliability and supportability a top priority in all engineering work
• Have a firm eye on cost. Work with the Enterprise Platforms Product Manager and Head of FinOps to identify and execute on cost saving opportunities.
• Use appropriate service management tools, project management tools and communications tools to ensure that all stakeholders are kept up-to-date on progress of tasks

Skills you'll need (minimum criteria)

• Excellent experience in Windows Server which has lead to a demonstrable deep technical understanding of the operating system
• Excellent experience of SQL Server, with a good technical knowledge of the product
• Excellent experience of automation using Powershell
• Experience of T-SQL as it relates to automating administrative functions
• Operational experience in a Windows Server & SQL Server environment
• Experience of RDS in AWS would be highly beneficial
• Experience of working with AWS would be highly beneficial
• Experience of Azure and GCP would be beneficial
• Experience of engaging with a range of stakeholders
• Experience of liaising between technical experts and non-technical or business stakeholders
• Experience of Scrum or Kanban-based agile delivery approaches, tools and measurement is essential
• Experience of platform engineering good practice, including orchestration, automation and software configuration management tools (ideally Puppet) is highly desirable
• Experience of implementing operating systems management toolsets for Windows and/or Linux platforms is desirable

Other things we're looking for (key criteria)

• Product focused: understands the importance of customer feedback and regular measurement to inform solution improvement and further development
• People focused: understands that the product is only as good as the team that develops and operates it. A great team player who is able to chip in with whatever needs doing.
• Customer focused: Always working to deliver a high quality service to business teams who rely on our platforms. A desire to go the extra mile to empower the business.
• Delivery capability: Proven through execution of projects and/or product releases, working with a range of technical and business team members. A working understanding of both agile and waterfall project delivery methodologies.
• Excellent attention to detail is an essential skill
• Thrives in fast paced environments, where every day brings new and exciting challenges
• Keen to learn new technologies and a drive to develop their skills in public cloud
• Enjoys working in advanced and complexity environments
• Confident communicator who can present a compelling and well-reasoned case for investment or change; ability to engage with stakeholders and customers confidently and communicate clearly and concisely
• Questioning and curious, demonstrates an appetite for change and a desire to improve and enhance the customer experience of platform technology
• Commercially aware: applies business context and able to represent company interests in conversations with suppliers and other third parties
• Passionate about technology with a keen interest in developments in Cloud and Automation technology and a strong knowledge of the trends in the industry and market place
• Demonstrates proactivity and a self-starting autonomous approach
• Highly collaborative: Enjoys bouncing ideas, methods and technologies around a team to ensure the best approach is taken
• Willing to demonstrate flexibility in working hours to ensure critical projects go-live within required timelines
• An open, collaborative approach to knowledge sharing and issue investigation

ITV is for everyone.

ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we'll guarantee to take you to the next stage* (minimum criteria above).

We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com.

Find out more about applying with a disability.

* There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.

Because those who make an impact deserve to be rewarded for it.

ITV offers some great rewards and benefits including

• Flexible working with a range of options to suit everyone
• Generous holiday allowance, plus you can buy more
• Annual bonus opportunity
• Competitive pension contribution
• Save as you earn - with an opportunity to buy ITV shares
• Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

More about our benefits

Closing date: 14th February 2025

"Please note, on occasion we may receive a very large volume of applications which means applications for a role may close earlier than the referenced closing date. We'd encourage you to apply as soon as possible if interested."]]>