Engineering Ops Manager

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Job Description

What's in it for you
Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special...

• After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

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What You'll do

• Coordinate strategic business initiatives from development through successful execution under the mentorship of senior leadership
• Strategic adviser to the Engineering Leaders and their teams, supporting them in crafting and delivering their comprehensive engineering agenda - also cross-functionally across M&S
• Own and lead the framework of governance, rhythm and routines to ensure we are efficient and effective in our decision making o Preparation of strategic Engineering topics for the Technology Leadership and Executive Leadership team
• Provide initial engagement for key partners to ensure proposals to the CTO of Engineering & LT are complete and clearly articulated
• Improving the functions ongoing processes and organising procedures to ensure optimal efficiency and productivity of the Engineering organisation o Ensure the Engineering communications plan is understood and implemented by the engineering team

Who you are

• Excellent communication skills, allowing you to structure documents and quantitative analysis into compelling documents for executive level interaction
• Significant experience from a top-tier management consultancy or similar proven experience
• Experience in Technology, Digital, Online or related Tech topics
• Top-notch quantitative and analytical skills that allow you to extract logic, insights and meaningful conclusions from sophisticated business problems
• Result orientation - consistently deliver quality work to support and drive strategic change in the Engineering agenda

Everyone's welcome
We are ambitious about the future of retail. We're redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We're redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process
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