Endoscopy Service Manager

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Detailed job description and main responsibilities

For a full and detailed description of the role, all applicants are advised to read the attached Job Description.

We are looking for an individual who has proven experience of leading and running a service. You will have excellent communication and interpersonal skills with the ability to work well under pressure and meet the challenges of working to deadlines. A successful candidate will need to have a proven track record of managing key performance targets and have proven experience in people management. You will be a team player with the drive and energy to improve the patient experience. The ideal candidate will have a patient centered approach and experience of working within a busy NHS team, and able to work autonomously as well as part of a team.

Person specification

Knowledge & Qualifications

Essential criteria

• Degree and/or an appropriate professional qualification or equivalent.

Experience

Essential criteria

• Previous managerial experience in a large and complex organisation preferably within the NHS
• Proven experience in service improvement and development
• Proven experience in effective management of budget and effective leadership of staff.
• A proven record of success in managing change while also developing and maintaining high standards of quality.

Desirable criteria

• Proven experience in business planning and in the development and effective implementation of complex strategic & operational plans.

Skills & Abilities

Essential criteria

• Excellent communication skills, including the ability to liaise and negotiate effectively at directorate management team level
• Proven track record of working under pressure to strict deadlines Ability to prioritise effectively
• Ability to prioritise effectively
• The ability to work co-operatively with both clinical and non-clinical staff including other management teams of the Trust and to develop effective working relationships within the directorate
• Strong negotiation and influencing skills with ability to motivate and engage individuals and teams
• Quality focussed with an innovative approach and the ability to solve complex problems
• A strong understanding of multi-disciplinary issues and commitment to multi-disciplinary working
• Excellent IT skills
• Evidence of political awareness and sensitivity to the high profile of the Trust

Desirable criteria

• An understanding and experience of staff and organisational development

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.

Please note that if you are at present in a training position on the 2016 new junior doctor's contract and are applying for a Trust doctor role your salary will not be pay protected.

You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience.

Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Job Description (PDF, 584.3KB)
• Functional Requirements (PDF, 262.3KB)
• UCLH Values (PDF, 860.9KB)