Employee Relations Manager

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Detailed job description and main responsibilities

• Providing expert advice to Line Managers and employees on complex ER issues, including managing a small ER caseload. .
• Lead and line manage the ER advisory team, providing support and guidance, ensuring capability and developmental training.
• Assists the development of organisational training programmes, and delivers training to managers on ER issues.
• Work in partnership with Trade Union representatives, negotiating with them as and when necessary to a mutually beneficial conclusion.
• Use specialist knowledge of ER issues and employment law to help develop and update the Trust Policies to ensure best practice.
• Acting as HR support to hearing panel members on a range of Employee Relations cases, providing specialist advice and guidance on HR issues, including disciplinary action and grievance outcomes.
• Authorise payments for HR materials as needed.
• Develop and update employee relations policies drawing on case management experience and relevant employment law to improve the efficiencies of procedures. Implement and promote new and revised People policies and procedures.
• Identify potential areas of concern and risks with ER issues and ensure that appropriate management or team action is taken to rectify the issue.
• Communicate sensitively and diplomatically with all staff involved in ER cases, ensuring that processes are carried out in a professional manner to Trust values.
• Monitor trends around ethnicity, disability, gender and age, highlighting any areas of concern or disparity and formulate remedial action plans.
• Attend and contribute to the People Directorate Team Meetings, delivering anonymised case studies to improve case management, escalation avoidance, etc
• Maintain and update own knowledge of local and national People issues and employment legislation, keeping abreast of latest developments ensuring knowledge is shared with colleagues and management and acted on as appropriate.
• Ensuring that the use of charters and guides in place for the ER advisory team and these are maintained and updated where necessary and in accordance with any best practice of employment law changes.
• Ensure close collaboration with the HR Business Partners and the Investigations team to review ER data, identifying key indicators to identify potential ER 'hotspots' any organisational trends.

Person specification

Qualifications

Essential criteria

• Masters Degree or equivalent
• Fully CIPD qualified, level 7 or above

Knowledge

Essential criteria

• Knowledge and Understanding of Employment Law
• Best Practice Employee Relations
• NHS T&Cs

Experience

Essential criteria

• Significant experience in ER Advisory role, dealing with wide range (sickness, grievance, disciplinary, performance)
• Management of ER cases including complex cases and case outcomes
• Working in with union colleagues
• Experience of development of HR policies
• Experience managing staff
• Designing and delivering training

Skills

Essential criteria

• Report writing
• Data analysis
• Ability to risk assess ER issues

Please note that we do not accept applications via CV or recruitment agencies.

This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity.

Applications are welcomed from applicants who wish to apply for a position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and accommodated where the needs of the service allow.

We welcome applications irrespective of people's age, disability, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

All staff no matter where they work or which age group of patients they work with must be aware of their responsibility to act when they feel a child, young person or vulnerable adult has been or is at risk of abuse.

We are a fully non-smoking Trust. Smoking is completely prohibited in all Trust buildings, grounds and car parks for patients, visitors, staff and contractors.

This Local Employment Partnership Employer shares information about new starters with Jobcentre Plus, for statistical purposes only.

After applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via NHS Jobs. If you have a query relating to your application, please contact the Resourcing Team on 01634 830000.

If you have not heard from us within 21 days of the closing date, please assume that you have not been shortlisted on this occasion.

We wish to stress that no discourtesy is intended in following such a procedure, and you should not let this deter you from future applications.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please note this vacancy may close early if the number of applications is met.
Documents to download

• ERM JD (PDF, 720.3KB)