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Shaw healthcare are recruiting a Unit Manager to join the team at Deerswood Lodge Care Home in Crawley to deliver a quality of care and support to our service users in line with our care principles of 'wellness, happiness, and kindness'. You will work together with your colleagues to ensure that the physical, social, psychological and emotional needs of our service users are met.

Deerswood Lodge is a 90 bedded residential care home providing care for older people including people with dementia.

Location: Ifield Green, Ifield, Crawley RH11 0HG

Salary: £20.57

Hours: 37 hours per week - this includes 18 hours working as a Team Leader within the service.

Benefits:

Employee Ownership Trust - 76% Employee Owned - our employees have received over £1850 each in tax free bonuses to date!
30 days annual leave
Company Maternity Pay (after a qualifying period)
Individualised professional development programmes
GP online - providing around the clock GP consultation via an interactive app

Shaw Healthcare is one of the UK's leading Health and Social care providers who deliver a wide spectrum of care in a variety of purpose-built care environments; care homes for the elderly, specialist dementia units, mental health units and low secure psychiatric hospitals.

We highly value the wonderful contribution of our employees and it is our ethos to put people first by involving our people in key decision-making. We are the largest employee ownership trust within the healthcare sector.

Objectives

To assist the Service Manager in providing leadership to staff in order to deliver the highest possible quality of care within a safe working and living environment.
To lead the teams to provide high quality, person centred care and support in way which promotes: dignity; privacy; safety and independence and which promotes equality & diversity for everyone living and working in the Service
To support the Service Manager to manage the effective use of resources, including those which impact on the financial performance of the Service, and maintain high levels of occupancy.
To comply with all regulatory and legislative requirements at all times.
To deputise for the Service or Deputy Manager in their absence and to ensure appropriate cover throughout the week/ year
To holistically support the Service Manager as required, not merely within the Unit.

Principal duties

Leadership

To be a good role model for all employees, being approachable and providing a regular presence and visibility with all levels of employees
To monitor and maintain standards of care within the Unit in line with Shaw healthcare's Vision "To provide the quality of care we would want for our loved ones"; policies and procedures.
To support the Service Manager with recruitment activities and to support new employees to be 'onboarded' fully and comprehensively
To ensure all employees are effectively supervised as per policy and annually appraised and that the required standards of performance are being achieved using the approved tools provided.
To ensure that employees are mentored effectively to succeed in their roles and that mentors are appropriately briefed, trained and directed.
To ensure complaints and suggestions are positively actioned and dealt with correctly, within the prescribed timescales.
To support the Service Manager to achieve culture change and build and sustain employee engagement.

General Management

To understand the legal requirements of the prevailing care and other relevant legislation and ensure the Unit complies; sharing best practice with other Unit Managers appropriately.
To have a full understanding and working knowledge of all Shaw healthcare policies and procedures and ensure that all these policies are applied at all times.
To ensure that the rota complies with the staffing ratio, meets the needs of the Service Users and that additional resources are not used without appropriate planning and authorisation.
To be aware of the statutory obligations and understand how the Unit meets them (e.g. environmental health, health and safety)
To liaise effectively with Central Support Services, building good working relationships, as required for the good operation of the Service.

Practice Expectations

To maintain own professional competence and ensure other team members do so.
To ensure that anyone involved in Care Plan writing does so in a way which actively adopts the full range of Person Centred planning and writing skills.
To monitor the quality of care delivery, ensuring that Care Plans are adhered to and that any changes in physical, social, psychological and emotional needs of Service Users are documented and escalated appropriately.
Implement our arrangements for responding to safeguarding issues, including taking responsibility for timely and accurate investigation, as well as robust and effective recording and reporting processes to include, where appropriate, the development of professional reports.
To ensure that professional and legal responsibilities are met with regard to the storage, handling and administration of drugs and ensuring the competence of any employees administering medication.
Respond immediately to reported concerns or those who may be 'blowing the whistle'.
Support and enable the team to provide, facilitate and appropriately document a meaningful programme of group and individual activities in line with Shaw healthcare Activities Strategy.

The Ideal Candidate

QCF Level 3 or above
Line management experience gained in relevant health/social care setting
Experience of effective people engagement and management
Effective written and verbal communication skills
A strong knowledge of person-centred care

EMI Unit Manager at Deerswood Lodge

EMI Unit Manager at Deerswood Lodge

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