EMEA Credit & Collections Manager

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Job Purpose and Summary

Join Canon as our EMEA Credit & Collections Manager!

Are you ready to lead a dynamic team and drive transformative change in a global organization? Canon, a world leader in imaging solutions, is seeking an experienced and strategic EMEA Credit & Collections Manager to lead our Credit & Collections team. This is your opportunity to make a significant impact on our financial operations and shape the future of credit and collections across the EMEA region. Join us and be part of a team that values innovation, collaboration, and excellence!

About the job

As the EMEA Credit & Collections Manager, you will be at the forefront of our financial strategy, overseeing a diverse team and managing key relationships with third-party partners. Your role will be pivotal in creating, maintaining, and monitoring credit policies, controls, and procedures for the EMEA region. Furthermore you will create innovative strategies and develop transformation and BPO initiatives in line with our future finance direction, including the integration of new digital tools. You will set ambitious targets and lead collections performance through coaching, advice, and direct involvement.

Your team

You will directly manage and oversee a small team consisting of European Credit Professionals and the Credit & Collections Team at Canon Europe NV on behalf of the HQ organisation. Additionally, you will have a dotted line management responsibility for the Credit & Collections Managers based in the sales organisations across EMEA. Furthermore, you will be manage our third-party Credit and Collections partner, Accenture, ensuring they meet service level agreements (SLAs) and adhere to Canon's policies and procedures.

Your Key Responsibilities

• Policy Management: Develop and enforce credit policies, ensuring compliance and minimizing bad debts.
• Target Setting: Collaborate with senior financial leaders to set and monitor collection targets for €7 billion receivables.
• Strategic Leadership: Design and implement end-to-end credit management and collections strategies.
• Partnership Management: Optimize relationships with third-party partners, ensuring adherence to SLAs.
• Innovation: Drive change and transformation initiatives, incorporating AI and machine learning to enhance creditworthiness predictions.
• Team Leadership: Manage and coach a team of credit professionals, fostering a culture of excellence and continuous improvement.

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.

Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution.
The successful Candidate will receive a competitive salary of £63,000- £75,000 dependent on experience plus a 10% performance based annual bonus along with some of the benefits we offer at Canon to support our employee's wellbeing:

• Annual Bonus and annual pay review
• Hybrid working - 3 days in the office and 2 days from home.
• Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase
• Generous Pension Scheme
• Private Healthcare and wider medical plan
• Up to 38% Discount on Canon products
• Flexible benefits policy
• Free parking on site
• Excellent Subsidized restaurant
• Costa Coffee on site too
• Discounted rates at Nuffield Health Gym
• Partnership with Mental Health First Aid UK with a network of mental health champions
• Great transport links- Elizabeth Line and Stockley Park low-cost Shuttle Bus
• Learning & Development Opportunities

What we ask

• Education: Degree level or equivalent, with financial or credit management qualifications (e.g., MICM, ACCA, CIMA) preferred, or qualified by experience. Other business qualifications such as an MBA or similar is a plus
• Experience: Significant credit management experience in a large international company, with a proven track record in managing complex change projects and emerging markets. Demonstrable experience in coaching others and people management.
• Skills: Strong numeracy, project management, and strategic thinking skills. Ability to negotiate and resolve disputes effectively. Experience in major ERP systems (Oracle), excel pivot tables, data analytics and workflow tools.

You will need

Competencies: Strategic mindset, customer orientation, innovation, and the ability to build trust-based relationships.

Further Information

Our teams are based at our state-of-the-art EMEA HQ in Uxbridge which is easily reached via the Elizabeth line, with subsidized restaurant, free parking, and Costa coffee on site too!

Canon champions hybrid working with and a flexible working policy. You will be part of an energetic and innovative environment with more than 50 different nationalities! Lastly you'll find that Canon encourages continuous Learning and Development with a wide range of resources and support available on demand.

Does this seem like a great fit for your career expectations? We're excited to hear from you! Even if you don't meet all the qualifications we still encourage you to apply.

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Canon is an equal opportunity employer. Canon recruits, employs, trains, compensates and promotes regardless of race, religion, national origin, sex, disability, age, veteran status or other protected status as required by law.