EMEA Communications Manager, Payments - Vice President

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Job Description

We're looking for a passionate, strategic communicator to join J.P. Morgan's Commercial & Investment Bank (CIB) Communications team to support media relations for J.P. Morgan Payments. In this role, you will secure impactful stories in key top tier, mainstream, trade and regional media outlets to reach key audiences, promote new partnerships and solutions, coordinate with internal and external stakeholders.

As a Communications Manager in CIB Communications, you will coordinate and execute an external communications strategy for the Payments business across the EMEA region. In addition, you will support the media relations strategy for Onyx by J.P. Morgan, the firm's blockchain business unit, planning and implementing proactive and impactful communications campaigns to support the Onyx business globally. You will also collaborate with functional partners and communications colleagues to help raise awareness of the Payments business - and ongoing innovation - externally, focusing on the EMEA region. You will work closely with the Global Head of Communications, Payments, and Head of Global Media Relations, Payments, to provide strategic advice and guidance to the EMEA Payments business and stakeholders in the region as well as Onyx globally. You will also be part of the EMEA Media Relations team, and work with the Head of Communications for EMEA and the Head of Internal Communications for EMEA Payments.

Job responsibilities

• Raise the visibility and awareness of J.P. Morgan Payments in EMEA as well as Onyx globally to increase consideration among target buyers, partners and the fintech/payments community
• Develop and execute a communications strategy to proactively tell the J.P. Morgan Payments story in EMEA and Onyx globally with our clients and partners and manage incoming requests
• Deploy strategies to target key media outlets that reach key audiences
• Establish, maintain and deepen relationships with key media outlets
• Serve as counsel to our spokespeople and partners on media, reputation and communications strategy
• Draft and edit communications materials
• Protect and enhance our reputation passionately
• Partner with EMEA Payments internal communications efforts
• Draw on CIB Marketing and Communications resources to ensure strategic alignment with the company's priorities
• Travel to and staff key events as needed and appropriate

Required qualifications, capabilities, and skills

• Relevant experience in media relations or public relations within the technology/fintech/payments industries, with deep knowledge of and relationships with media in related landscape
• An obsessive attention to detail, a deep respect for journalism, and an appetite for reading about the subject matter
• Demonstrated experience in creating tailored messaging as well as understanding of the PESO model
• Passionate storyteller with ability to communicate clearly and concisely through superb written and verbal communication skills
• Strong interpersonal, networking and presentation skills, creativity and ability to generate big, new ideas and take (smart) risks
• Ability to collaborate with colleagues across lines of business, regions and functions to lead strategy and execution while navigating internal stakeholders
• Ability to manage large-scale, complex projects with discipline, speed, flexibility, adaptability and precision
• Ability to work under pressure in a fast-paced environment with outstanding judgement, problem-solving ability and resourcefulness; ability to self-motivate and work independently
• Unquestioned ethics and commitment to maintaining the firm's high standards related to risk, compliance and its Code of Conduct

Preferred qualifications, capabilities, and skills

• Bachelor's degree in journalism, communications or relevant field of study

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.