Education Events Manager

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Detailed job description and main responsibilities

DUTIES AND RESPONSIBILITIES

Service delivery

• Develop, and deliver, a programme of activities which reflects Christie Education's ambitions and targets; activities should be reviewed and amended in the light of experience, clinical (and other) needs, and changes in educational practice and theory
• Work alongside other education leads to create learning opportunities using technology to access undersupplied markets
• Responsible for the delivery of a range of KPIs, in terms of financial targets, governance and quality
• Implement evaluation processes, working alongside the Education Business Manager to implement service changes

Finance, project management and risk

• Deliver services within outline budget projections and continuously explore all avenues of potential income generation, including the expansion of Education Centre and Education Events service portfolio and ensuring agreed income targets are achieved.
• Responsible for reviewing contracts and service level agreements between internal and external clients
• Work proactively to ensure collaborative and effective relationships both within and outside the Trust to support income generation or increase the reputation of the Trust both locally, nationally and internationally
• Support the Education Business Manager in ensuring that the service employs robust risk management systems for quality and safety improvement
• Develop, in liaison with the Education Business Manager, a strategy for sponsorship of activities within Christie Education - ensuring that all activity complies with the requirements of the Trust and of industry
• Implement a pricing strategy for all services within Christie Education which is informed by market research and competitor analysis
• Utilise numerous analytical methods to interpret and report complex information, facts or situations requiring analysis, preparing reports and options appraisal and solution identification. To be responsible for data collection - ensuring that evaluation
• Continually review the business from an organisational perspective and make recommendations for improvement and change

Management and leadership

• Use a variety of tools, including market forces, evaluation, etc, to develop effective reports on status and service development
• To be directly responsible for the line management of the Education Events Senior Coordinators and Senior AV Technician
• Responsible for the events administrative and operational services within all educational and communication courses
• Supporting the Education Business Manager to conduct service reviews in light of financial and resource constraints- developing clear service expectations for all stakeholders.
• To identify opportunities for staff training and development which will lead to more effective working.
• Provision of reports showing targets against KPIs using information to support operational planning change
• Balance the outcome to ensure a balanced portfolio which contributes to the financial planning of the entirety of the department
• Manage and oversee the day to day activities of the Events teams. This will include regular meetings, PDRs and associated HR interventions
• Leads on specific policies relating to service are

Marketing and communication

• Creates evaluation strategies to support ambitious service development
• Develop and implement a marketing plan (working alongside service leads), ensuring that all materials and activities represent the corporate image, and meet the branding requirements, of both Christie Education and The Trust.
• Develop a range of marketing materials which support the Commercial Strategy and meet the branding expectations of Christie Education
• Consistently benchmark all marketing channels to measure their effectiveness, identifying any gaps and making changes as necessary.

Business development

• Take a lead on the development of relationships with major commercial sponsors to increase income generation for Christie Education
• Draft, write and oversee bid applications for grants from Trusts and Foundations, writing write compelling applications/bids
• Take a lead on grant applications, meeting with key leads and working with relevant teams to ensure impact of grants is captured
• Work with key colleagues to develop budgets for funding proposals
• Ensure the effective use of all financial resources and act as the project budget holder (as appropriate)
• Identify and proactively respond to opportunities for business development collaboration, cross-fertilisation and co-production across schools and external partnerships as appropriate

General

• Develop and maintain local and regional professional networks to increase personal and professional effectiveness
• Work flexibly, including evenings and weekends as required
• Contribute to the strategic planning of projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary.

Person specification

Qualifications

Essential criteria

• Educated to a Masters level/ or equivalent experience in a subject appropriate to the role.

Desirable criteria

• Educated to Masters degree in business management or leadership
• Marketing qualification

Experience

Essential criteria

• Development of events/learning opportunities to healthcare audiences
• Management of events, including health and safety/governance issues
• Management of events, including health and safety/governance issues
• Budget management
• Development and implementation of pricing strategies
• Application of marketing principles within an education or events sector
• Managing resources and working to financial targets
• Significant leadership experience and change management
• Contract negotiation and application of processes
• Working with industry on the sponsorship of events

Desirable criteria

• Experience of developing accredited educational programmes

Skills

Essential criteria

• Excellent written, and verbal communication skills
• Excellent planning, organisational and interpersonal skills
• Effective prioritisation and time management skills
• Ability to work flexibly across teams and build relationships at all levels
• Application of project management methodologies to support effective financial management of activities
• Advanced IT skills
• Ability to undertake complex data analysis
• Excellent negotiating and networking skills

Knowledge

Essential criteria

• Training in, and knowledge of, business and financial processes
• Knowledge of business case development
• Knowledge of project management methodologies
• Knowledge of sales and marketing
• Knowledge of education accreditation
• Knowledge of contracting processes, and their application
• An understanding of pharmaceutical industry guidelines in relation to sponsorship of education

Other

Essential criteria

• Enthusiastic, calm and confident
• Willingness to develop role
• Acts in a professional manner at all times
• Working hours can be regular, but will involve additional and unsocial hours

The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants.

We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.

We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

All positions within the Christie are subject to the receipt of satisfactory written references, medical clearance and evidence of your Right to Work in the UK. Some roles will require a Disclosure & Barring Service (DBS) check. Please note if you are successfully appointed to a post with this Trust, you will be required to pay for your own DBS Disclosure.

By applying for this post you are agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.

If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.

The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.

Overseas candidates wishing to apply for this position and who would require immigration sponsorship, may wish to self-assess the likelihood of obtaining a Certificate of Sponsorship for the post on the UKVI website.

You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.

Employer certification / accreditation badges

Documents to download

• Job Description and Person Specification (PDF, 201.9KB)
• The Christie Values and Behaviours (PDF, 919.5KB)
• Strategy Brochure (PDF, 1.0MB)
• Trust Membership - Christie Talent (PDF, 23.0KB)
• Travel to The Christie (PDF, 3.8MB)