EDT Manager 7743

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Job Description

Permanent contract | £24,305 to £26,297 per annum (Scale L) | 18.5 hours per week | County Hall, Norwich

We offer a £2000 welcome payment for qualified and experienced Social Workers/Occupational Therapists (grade J and above), Practice Consultants and Team Managers new to Norfolk County Council. Amount to be repaid in full should you leave within two years of employment.

A rare opportunity is now available for a Team Manager in Norfolk's Emergency Duty Team.

Our Emergency Duty Team (EDT) provides support to both Adult Social Care and Children's Services in response to emergencies that cannot wait until the next working day. No two days are the same and working across services offers you variation and the ability to make a real difference to people in crisis, whilst building on your existing Social Work and management skills and knowledge.

As a Team Manager, you will supervise and appraise EDT team members including Practice Consultants/AMHPs, Assistant Practitioners and Call Handlers, ensuring they have access to the knowledge, skills and training required to carry out their work efficiently. The nature of the work requires practitioners to have the skills and confidence to work autonomously and the managers role is essential in achieving this.

You will also undertake duty manager shifts which involve managing the duty team to safely deal with Mental Health Assessments, child in need and child protection work, adult safeguarding, and working with families and vulnerable people experiencing a social care crisis. Working autonomously, you will support team members to triage, risk assess and prioritise referrals, working with other agencies in the voluntary and statutory sectors to deliver targeted support.

You will need to be a Qualified Social Worker with five years post qualifying experience but could have a background in either Adult Social Care or Children's Services. Approved Mental Health Profession (AMHP) status is essential as the role involves providing AMHP supervision.

Our service operates 24/7 to ensure our service users and other professionals can reach us when needed. Managers follow an 3-week rota pattern organised in advance. The rota also provides some protected time for training, administration and other tasks, also enabling you to plan ahead and maintain a healthy work-life balance. The shift patterns vary across days and evenings and their is a requirement to be on call overnights when duty manager. There will be a requirement to work a minimum of one weekend shift every three weeks.

You will also have access to support through our Senior Management Team 24/7 and from the EDT Service Manager.

In addition we offer:

A competitive rate of pay that includes:
o Time and a third for weekend working and double time for bank holidays
o Paid overtime where applicable
o An AMHP payment of £2,158 per annum

Generous holiday entitlement

Health and Wellbeing services including fast-track physiotherapy and a free counselling service

Financial benefits such as:
o 'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
o A Blue Light card for Fire Service

For and informal discussion about the role please contact Paul McGrath, EDT Service Manager on 01603222071.

Interviews to be held w/c 28/05/2025

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need.
• Financial benefits such as:
• 'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 13 March 2025 at 23:59

All other applicants closing date: 23 March 2025 at 23:59

About Us

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.