eCommerce Project Manager

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Overview

We're Kingfisher, A team made up of over 78,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That's right, we're big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in.

At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you!

Sitting as part of our Group Digital Centre of Excellence, this role operates across all our businesses [or banners] across Europe. Our Centres of Excellence support banner growth and performance through subject matter expertise, innovation, and knowledge sharing. Our Ecommerce Project Manager will co-create and lead streams of work to drive revenue, profit and operational efficiencies, in retail banners and across the group. You will use your influencing and communication skills to guide both local teams and senior managers to deliver against our ambitious plans. You'll champion bringing new knowledge into the organisation, as well as advocating the sharing of best practice across the group.

What's the job?

• Supporting Banner priorities to drive revenue and profitability improvements.
• Manage a program of key workstreams, delivering against key KPIs and timelines.
• Support the Digital and Data leadership team to develop med/long term growth strategies, through exceptional communication of Insights and actions.
• Develop projects and initiatives, coordinate cross-functional teams across the international organization (including the marketplace teams, digital, retail, marketing, supply chain, and finance) and communicate with internal and external parties, while meeting tight deadlines for high visibility projects.
• Engage and co-ordinate Strategic initiatives/change required across banner and cross function dependencies, e.g. Banner Supply Chains, to achieve profitability improvements and sales growth.
• Stay connected to the external market to identify the new and emerging trends, technologies and channels which will be powering digital revenue and profitability in future years, and share this insight back into the business.
• Articulate ideas which demonstrate a clear path to implementation and business value/growth.
• Identify non-organic New Business growth opportunities for E Commerce that would deliver incremental sales and profit.

What you'll bring

• Significant experience and expertise in retail across multiple functions.
• Proven experience of delivery within an e-Commerce context, to drive revenue and profit.
• Experience of working in a multi-national group environment with proven success of building effective ways of working between central and local teams; aligning action plans and facilitating sharing of best practice across multiple remote teams.
• Strong & Confident communication skills, with ability to develop high impact, strategic messages to board room level audience.
• Ability to convey complex issues in a simple manner.
• Strong stakeholder management and collaboration skills.
• Experience of working in an agile, fast paced environment.

Be Customer Focused - constantly improving our customers' experience

• I listen to my customers
• I use available data to help make decisions

Be Human - acting with humanity and care

• I do the right thing
• I am respectful

Be Curious - thrive on learning, thinking beyond the obvious

• I build and share new ideas
• I try new things and share my learnings

Be Agile - working with trust, pace and agility

• I have courage to be creative
• Done is better than perfect, I aim for 80/20

Be Inclusive - acting inclusively in diverse teams to work together

• I embrace allyship
• I have self-awareness and a desire to learn

Be Accountable - championing the plan to deliver results and growth

• I own my actions
• I understand the Kingfisher plan and how it relates to my role

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here!

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.

Interested? Great, apply now and help us to Power the Possible.

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