East Midlands Hepatitis C Data Manager

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Job overview

An exciting opportunity to support both the Leicester and Nottingham Hepatitis C Operational Delivery Networks (ODN), to standardise data collection across the East Midlands to document elimination of hepatitis C.

The post will help develop and deliver accrate and timely data extraction, analysis and the production of detailed reports for both the Leicester and Nottingham Hepatitis C ODNs covering a large geographica area comprised of:

• 15 prisons (two healthcare providers),
• 2 hub hospitals (NUH and UHL)
• 5 spoke hospitals (Royal Derby Hospital, Lincoln County Hospital, Pilgrim Hospital, Northampton General Hospital and Kettering General Hospital)
• 24 Addiction service localities (5+ providers

As the post holder, you will be responsible for delivering high quality information and analysis to support and underpin the performance monitoring, improve clinical outcomes and ensure both Trust's can meet specialised commissioning elimination targets.

Main duties of the job

As the post holder, you will be responsible for developing and maintain strong working relationships with suppliers, the senior clinicians, senior IT staff and management to deliver in a timely manner reports required by the ODN Boards, Clinical and Programme team, NHS England and other internal and external organisations.

To develop and manage detailed data and information systems across the region and support with the training of staff with queries and data issues.

Working for our organisation

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacanc...

Detailed job description and main responsibilities

Service Delivery & Development
• Develop and maintain strong working relationships with suppliers, the senior clinicians, senior IT staff and management to deliver in a timely manner reports required by the ODN Boards, Clinical and Programme team, NHS England and other internal and external organisations.
• Promote a culture which will ensure the security and confidentiality of data to standards set by current legislation.
• Develop and review SOPs & policies and highlight operational recommendations to ODN management leads team such as changes in working practice to accommodate data entry; improving the accuracy of data collection; improving the accessibility of information across the ODNs hubs and spoke sites.
• Manage the development and maintenance of robust validation of activity data to support ODNs to recover appropriate income from the responsible commissioners for the patient activity.
• Work closely with the Clinicians and Managers to support them in production of quantative and qualitative datasets, including; demographical maps, prevalence heat maps to ensure effective strategic planning and expansion of patient services.
• Develop understanding of the importance of Health Informatics within clinical units especially in relation to data quality, as a tool to improve patient outcomes, audits and information governance.
• Ensure IM&T (Information Management, Governance and Technology) information is processed in accordance with policies and procedures.

Governance (E.g, CQC, Audit)
• To ensure that patient safety is at the centre of the CMGs delivery of patient services
• To help ensure that within the CMG, governance and risk management are seen to be everyone's responsibility.
• To review and maintain effective systems to record and monitor governance and risk information.
• To ensure Arden & GEM National HCV Registry is regularly audited and a high level of data accuracy has been maintained.
• To thoroughly review NHSE PTPPS (Per Treated Patient Payment Scheme) reports to ensure Trust has received correct funding according Blueteq submissions.
• To support the Hepatitis Management Leads in ensuring that the ODN's employ robust risk management and systems for clinical quality and safety improvement.
• Promote clinical information for benchmarking and audit to improve the patient experience.

Database Management
• To manage, delegate and conduct data entry into the regional clinical databases
• Identify and produce the most efficient means of recording and storing data within testing and treatment services.
• Provide guidance and support to regional addiction service and prison data leads.
• Routinely provide and delegate data quality checks to verify integrity of system data and take appropriate actions for ODN databases.
• Regularly analyse, report and present Hepatitis C data using MS Excel and HCV National Registry.
• To comply with current data protection legislation (GDPR).

User Support
• To design data collection plans and templates to obtain key clinical data, including demographic, clinical and transmission prevalence to be reported at a national level.
• To organise and host a monthly SystmOne drop in support session to understand and explain complex hepatitis C report suite information to regional prison healthcare staff.
• To communicate and disseminate to stakeholders of any changes made to reporting systems functionality or usability.
• To support system access at remote sites and outreach services. This may involve analysing and investigating complex software fault diagnosis and IT Helpdesk call logging.

Data and Information
• Ensure that required national report to the Arden & GEM HCV National Registry, NHSE and other national audits (CQUIN) and local audit requirements are met, designing reports and liaising with the Information Technology department as necessary.
• On behalf of the services be responsible for the regular and detailed analysis of data, working with the clinical team on patient level data and patient feedback platforms. To run monthly reports from the trusts Business Intelligence Unit Dashboard to support such analysis.
• Design forms to facilitate real time data collection as appropriate across hub and spoke sites as appropriate.
• Provide data to clinical and operational staff for meetings. Provide ad hoc reports as and when required. Professionally report and distribute findings. Take part in research and development projects/complex surveys internally and externally as required.
• To be accountable for maintaining high quality data.
• Using your experience and excellent interpersonal skills ensure that the profile of hepatitis data quality is raised, so that all levels of staff are aware of its importance.
• Identify and report data quality issues and report them to the ODN Managers.

Person specification

Training & Qualifcations

Essential criteria

• Educated to degree level in infomration or data analysis
• Specialist knowledge acquired through postgraduate diploma level or equivalence relevant experience

Desirable criteria

• Information Management or statistics qualification

Experience

Essential criteria

• Analystical experience of working in NHS Settings
• Understanding of systems in use with NHS organisations including primary, community and secondary care
• Experience of working in a large complex organisation in collaborative partnership with external services
• Demonstratable experience of supporting and managing data projects
• Poven techincal expertise in data analysis such as Access, Excel and SystmOne report building

Desirable criteria

• Line Management experience
• Ability to present data in a manner that is understandable to a variety of audiences

Communication and relationship skills

Essential criteria

• Excellent interperson and communication skills
• Ability to work effectively as part of a team
• Ability to build strong working relations and communicate effectively in writing, face to face and over the telephone with a range of audiences and levels
• Ability to explain complex information and make recommendations based on information
• Able to exchange confidential, sensitive or contentious information with tact and diplomacy

Desirable criteria

• Ability to manage conflict

Analytical and Judegement Skills

Essential criteria

• Strong numeracy and analytical skills and ability to maniuplate data
• Excellent problem solving skills
• Skilled in analysing business performance information and interpreting performance data
• Innovative thinking with the ability to cut through barriers to change
• Able to demonstrate prioritisations skills

Planning and organisation skills

Essential criteria

• Effetive organisation and planning skills
• Ability to work under pressure and to tight deadlines using own initiative and judgement
• Ability to demonstrate innovative and forward thinking approach

Desirable criteria

• Demonstratable experience of organising and co-ordinating a range of complex projects
• Able to create strategies to achieve elimination and present the vision enthusiastically to gain buy-in

Equality, Diversity and Inclusion

Essential criteria

• Able to demonstrate commitment and understanding the importance of treating all individuals with dignity and respect appropriate needs

Additional Information

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.

Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.

Disclosure and Barring Service Check

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.

The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.

The current price of a check is £38 for an enhanced and £18 for a standard check.

COVID 19 Risk Assessment

Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.

The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.

If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.

Covid Vaccination Status

Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.

University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• East Midlands Hepatitits C Data Manager (PDF, 840.3KB)
• Understanding your right to work in the UK (PDF, 1.1MB)
• Employee Benefits (PDF, 578.5KB)