Duty Manager, Full Time (Richmond TW9)

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About Us

Duty Manager, Full-Time 36 hrs p/w
Pools on the Park, Richmond TW9
Actual starting salary £29,562pa

• Do you have great organisational skills and can multi-task on the go?
• Are you a confident communicator who enjoys meeting people and giving great customer service?
• Do you hold a valid NPLQ qualification?
• Then we need you to join our team!

Where you'll be working
You'll join the team at Pools on the Park, Twickenham Road, Richmond TW9 2SF. Facilities here include an outdoor heated pool and grounds, indoor main and teaching pools, fitness suite, 2 studio spaces, health suite and café.

The centre is open to the public daily from 6.30am to 10pm.

What you'll be doing
You'll be part of our duty management team supporting all departments (Pools, Fitness, Sales and Reception etc.) to ensure that the Centre runs smoothly. Making sure that all facilities are clean, safe and staffed, so that every customer has a great experience when they visit or contact us, will be a priority for you.

Have a look at the job profile online for full details on the varied duties you can expect to be doing.

What we'll need from you
The following qualifications are ESSENTIAL for this role. Applicants who do not hold these qualifications will not be shortlisted:

You MUST have:

- National Pool Lifeguard qualification
- First Aid qualification
- Sport / recreation or management qualification

You'll also need to be able to manage and supervise staff, and must have previous experience of working in a leisure / sporting or fitness environment.

Strong financial, admin and customer service skills are essential. You'll also need a good knowledge of Health & Safety issues and an understanding of Diversity and Equality in employment and provision of service.

This role is permanent and will require you to work a shift pattern all year round. You will be required to work a mix of shifts, some early starting at 6am and some lates ending at 10.30pm. Shifts will include a mix of weekdays and weekends. Please make sure you have availability to commit to working shifts before you apply.

What we can offer you
Starting salary of £29,562pa for 36 hours per week.
(Salary progress range is £29,562 to £35,822pa).

In return, we can offer you working arrangements that will enhance your work-life balance. We offer a generous holiday allowance of 40 days per year (which includes bank holidays), plus a range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments.

Apply now
If you are fully qualified and experienced, submit your CV application now. Please ensure you complete all parts of the application process as incomplete applications will be rejected.

Closing Date: 24 November 2024 at Midnight.
We will contact you after the closing date to let you know if you have been shortlisted or not for interview.

Equality Statement
Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

Important Information
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Richmond and Wandsworth Councils