Duty Manager

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About the role

North Northamptonshire Council are currently seeking applications from ambitious and motivated individuals to work at Corby East Midlands international pool

We have an opportunity for a full time Duty Manager working 37 hours per week including evenings and weekends.

Please Note: This vacancy is open to North Northants Council internal applicants only.

What will you be doing?

We need you to:

Supervise the operation of the facility ensuring that staff duties are carried out in accordance with the facilities Normal Operating Procedures and Emergency Action Plans

Ensure an excellent standard of customer care is implemented and maintained at all times in line with the Customer Care Policy

Assist in the implementation and monitoring of systems and records in relation to Quality Awards

Ensure the health, safety and welfare of all persons to comply with the policies and procedures relating to Health and Safety within the facility

implementation and advertising of a full and varied facility programme

Positively promote the facility through membership sales, leaflets, displays, out reach work, general daily duties and any such promotional activities

About you

We need you to

• Deliver excellent customer care
• Motivate staff and create team spirit
• Ensure high levels of cleanliness and excellent health and safety standards
• Be a team player and effective communicator

Our benefits

Here at North Northamptonshire Council, we're transforming for the better, using all our creativity and imagination to create the best life for our local people.

You'll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our Key Commitments

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council's pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.

We aim to be a carbon neutral Council by 2030.

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)