Duty Fleet Control Manager

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Kickstart Your Career with Greater Anglia!

Are you looking to launch your career in a dynamic and supportive environment? Greater Anglia, a key player in the railway network from London Liverpool Street to the East of England, is offering an exciting opportunity to join our team. With our new, modern, and environmentally friendly trains, now is the perfect time to join us as we elevate the customer travel experience.

Join Our Team as an Duty Fleet Control Manager within our Engineering Department at Romford ROC .

The Role

The Duty Fleet Control Manager is responsible for overseeing the performance of the Fleet Control Team to ensure high productivity levels and operational excellence. This role involves providing leadership and guidance to the ROC's Fleet Control Team and the Train Maintenance Provider (TMP), with a focus on enhancing fleet performance and reliability.

Key Responsibilities:

Performance Management: Manage and monitor the performance of the Fleet Control Team Set specified objectives and goals to drive high performance and work outputs. Conduct appraisals and provide constructive feedback to foster continuous improvement.

Operational Leadership: Provide shift leadership and guidance to the Fleet Control Team and TMP. Implement and uphold established procedures to ensure reliability and effectiveness.

Performance Optimisation: Reduce Delay Minutes, CancellationsShortforms, and deviations from Target Fix Time, and Cut-and-Run incidents. Enhance DST (Decision Support Tool) utilisation to improve operational efficiency.

Maintenance Oversight: Ensure maintenance and servicing activities for all trains are planned and executed according to agreed-upon schedules. Collaborate with relevant stakeholders to ensure adherence to maintenance standards and protocols.

Incident Management: Assume the role of Fleet Incident Lead, providing detailed and accurate real time information during a unit failure and ensure all information related to service disruptions is accessible and documented post-incident. Analyse incidents to identify areas for improvement and implement corrective actions

What we are looking for

• Have a friendly, approachable demeanor with the ability to communicate and manage colleagues at a senior level effectively,
• Are calm under pressure, able to think on their feet
• Have an inquisitive nation with attention to detail
• Possess a "can-do" attitude and enjoy working as part of a team
• Have team spirit and bring your unique self to strengthen our team and foster a positive work environment.
• Possess the ability to influence internal and external stake holders as well as be a strategic thinker with a solid understanding of control centre environments

What's in it for you?

Travel Discounts: Enjoy free travel on Greater Anglia and 75% off with other train operators, plus discounts for eligible family members too!

International Adventures: After 12 months, unlock discounted international travel for you and your family.

Exclusive Discounts: Access the GA Hapi App for deals on shopping, dining, and fun days out.

Vouchers for Loved Ones: Get 12 annual discount vouchers for family and friends to enjoy.

Wellbeing Support: 24/7 employee assistance, eyecare vouchers, flu jabs, and physiotherapy services.

Pension Perks: Start with a Defined Contribution pension, with the option to upgrade to a Final Salary pension after 2 years.

Family-Friendly Policies: We've got you covered with maternity, paternity, adoption leave, and shared parental leave after 26 weeks.

Save While You Spend: Cycle to work and tech purchase schemes once you pass probation.

The closing date for all completed applications is on Friday 27th December 2024

*Please note vacancies can close earlier due to high influx of candidate applications*

At Greater Anglia we are proud of the work that we do. We're investing to help shape the future of rail in the UK and being a part of our team gives you every opportunity to contribute to the journey we are on.

Join Us and Experience:

Inclusivity & Respect: Be yourself and thrive in a supportive environment where every idea and person is valued. Help us be Greater Together.
Community & Teamwork: Work together to deliver the best for our customers while enjoying a friendly, can-do atmosphere.
Pride & Progress: Contribute to meaningful change and a sustainable future, with continuous improvement is the norm.

Ready to Bring Your G A Game?