D&T Business Analyst - Procurement & STP

Job Title-

D&T Business Analyst - Procurement & STP

About the Function-

Our Digital and Technology (D&T) team are innovators, delivering ground-breaking solutions that will help shape the future of our iconic brands. Technology touches every part of our business, from the sourcing of sustainable ingredients to marketing and development of our online platforms. We utilise data insights to build competitive advantage, supporting our people to deliver value faster.

Our D&T team includes some of the most talented digital professionals in the industry. Every day, we come together to push boundaries and innovate, shaping the digital solutions of tomorrow. Whatever your passion, we'll help you become the best you can be, creating career-defining work and delivering breakthrough thinking.

About the role

The D&T Business Analyst - Procurement & STP will be a key contributor to the delivery of Procurement & STP digital transformation projects. This role will be accountable for partnering with the Global Procurement & GBO teams in driving efficiency and effectiveness and aligning with their priorities.

Role Responsibilities

Top accountabilities:

Business Analysis and Solution Development:

• Liaise and communicate with Procurement & STP key users and stakeholders on initiatives prioritized within the D&T portfolio, recommending solutions to achieve organizational goals.
• Understand business problems and opportunities in the context of Procurement & STP
• products and solutions used in operations.
• Elicit, analyze, and validate requirements for changes to business processes and policies, translating them into well-defined product requirements, including features, user stories, and acceptance test criteria.
• Define business requirements and gaps to defined solution standards.
• Design process, data, and technology to fulfill requirements in collaboration with business users, solution vendors, consultants, and subject matter experts.
• Design information and application security.
• Build knowledge and competency among user population.
• Test, deploy, and stabilize operations of the solution.
• Identify and drive improvements/enhancements to Procurement & STP processes or products, including preventing or correcting defects and making changes, enhancements, and maintenance of the system.
• Collaborate with cross-functional teams and various stakeholders to ensure technology investments and products are well-integrated across the Supply Product line, creating efficiency, enabling growth, and lowering support costs.

Business Engagement, Strategy, and Execution:

• Capture as-is business capability maturity and processes to at least L4.
• Define, align, and publish to-be business capability maturity to deliver strategic objectives, including target process flows.
• Anticipate and identify future opportunities, providing external perspectives and provocation.
• Support application rationalization roadmap and develop robust business cases for strategic prioritization of D&T investment.
• Support identification of high-level impact of change from development/transformation of identified business capabilities.
• Build credible relationships with stakeholders and SMEs within the category, representing the market within D&T.
• Collaborate with the category to identify technology solutions aligning with strategic priorities and driving operational efficiency.
• Work towards value optimization of D&T for the market, considering new technology investments, adoption, usage of key systems, and service excellence.
• Participate and perform analysis in strategic planning sessions, providing technology insights and recommendations.
• Gather requirements from business units and translate them into actionable technology initiatives.
• Collaborate with solution teams in respective value streams to deliver the technology roadmap as per commitments.

Benefits Realization, Adoption, and Service Operations:

• Support business units during the transition to new technology solutions, ensuring organizational impact is understood and prepared for.
• Support change management efforts to facilitate smooth technology adoption within the category.
• Monitor and measure the effectiveness of technology implementations, making recommendations for improvement.
• Monitor adoption of solutions and define interventions where needed.
• Maintain awareness of operational tech landscape, supporting service and maintenance activities as needed.
• Identify opportunities for continuous improvement and efficiencies in ways of working.

Experience / skills required -

• A Bachelor's degree from a recognized university.
• Proven experience in a business analyst role with significant solution delivery experience.
• It is a requirement to have extensive knowledge and experience of Procurement and STP processes and data, including capability to document and review functional designs.
• Knowledge and experience of working with Procurement & STP solutions such as Coupa, OneTrust, Icertis , SAP, Salesforce Service Cloud
• Excellent communication skills demonstrated through high quality documentation of requirements, use cases, solution design, testing scenarios and testing outcomes.
• Demonstrated ability to build and maintain good business relationships.
• Demonstrated ability to effectively engage and lead cross-functional teams.
• Training or knowledge of supported business domain areas.

Flexible Working Statement-

Flexibility is key to our success. Talk to us about what flexibility means to you so that you're

supported to manage your wellbeing and balance your priorities from day one.

Diversity statement-

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where

everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you'll be welcomed and

celebrated for who you are just by being you. You'll be part of and help build and champion an

inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual

orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products

companies in the world. Join us and help transform our business as we take our brands to the next

level and build new ones as part of shaping the next generation of celebrations for consumers

around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you

submit your application.]]>