Domestic Manager

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Detailed job description and main responsibilities

The post holder may be exposed to occasional emotive situations when dealing with staff/clients /stakeholders
Working conditions of the post (Environment):
• Office conditions requiring frequent use of computer.
• Requirement to travel between sites both internal to the Trust and external for purpose of
attendance at meetings, audits and management cover due to absence.
• Post holder occasionally may work in hot/cold/wet environment when carrying out audits.
In addition to the key job responsibilities detailed in this job description all employees at UHL NHS Trust are expected to comply with the general duties detailed below:
All employees are subject to the requirements of the Health & Safety at Work Act. The post holder is required to ensure that as an employee, his or her work methods do not endanger other people or themselves.
All employees are subject to the requirements of the Data Protection Act and must maintain strict confidentiality in respect of patient's and staff's records.
All employees must comply with the Trust's equality and diversity policies and must not discriminate against individuals or groups on the basis of their age, disability, gender, marital status, membership or non-membership of a trade union, race religion, domestic circumstances, sexual orientation, ethnic or national origin, social and employment status, HIV status, or people who are undergoing or have undergone gender re-assignment, marriage and civil partnership, pregnancy and maternity or any other grounds which cannot be shown to be justifiable.
This job description is not to be taken as an exhaustive list of duties and it may be reviewed in the light of changed service needs and development. Any changes will be fully discussed with the post holder. The post holder will be required to carry out the duties appropriate to the grade and scope of the post.
In order to ensure the Trust's ability to respond to changes in the needs of the service, after appropriate consultation and discussion with you (including consideration of personal circumstances current skills, abilities and career development) the Trust may make a change to your location, duties and responsibilities that are deemed reasonable in the Your normal place of work will be as discussed at interview and will be confirmed in Section 1 of your contract but you may be required to work in other locations of the Trust. In particular, flexibility is required across the three main Hospital sites (Leicester Royal Infirmary, Leicester General Hospital, Glenfield Hospital). If your initial location is based at circumstances.

Person specification

Commitment to Trust Values and Behaviours

Essential criteria

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Training & Qualifications

Essential criteria

• Management Qualification or equivalent experience in Facilities Services management at NVQ Level 4

Experience

Essential criteria

• Demonstrate knowledge and experience of working at an operational management level in a similar field within NHS or private Application / Interview sector
• Sound knowledge across all Domestic Services disciplines and willingness to learn.
• People management experience including Supervisory of a Team.
• Experience of co-ordinating and developing a range of diverse services
• Demonstrate experience of working under pressure to deadlines.

Desirable criteria

• Must be flexible

Knowledge and Skills

Essential criteria

• Good knowledge of facilities/Domestic services management and applicable legislation i.e. /cleaning standards and Hygiene Code of Practice.
• Good understanding of quality monitoring and inspections techniques and systems.
• Understanding of current NHS Care Quality Commission Standards pertinent to Facilities /Domestic services.
• Good IT and keyboard skills - word processing. spreadsheets/report writing skills
• Experience of managing/monitoring budgets
• Able to interpret and implement policies and procedures.

Interpersonal skills

Essential criteria

• Communicates well at all levels with tact and diplomacy
• Ability to motivate staff in delivery of objectives, Able to motivate and lead multi-disciplinary staff groups and all levels Good facilitation skills; able to lead meetings effectively Well organised with attention to detail and accuracy Excellent oral and written communication skills (including complex report writing) and presentation skills
• Supporting in development of staff.

Flexibility

Essential criteria

• Flexibility to cover colleagues when required and or be able to work unsociable hours. Flexible approach to working practices to include 7 day cover.

Equality, Diversity and Inclusion

Essential criteria

• Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• . All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others individuals with dignity and respect appropriate to their individual needs.

Trust Introduction and training

Essential criteria

• Must be able to attend Trust induction and any relevant training that is required for this position.

Physical and Mental Effort

Essential criteria

• Able to work in a busy environment. Working to deadlines safely in a care environment. Good level of fitness Working in cold and wet conditions. Required to work within an unpredictable and demanding environment requiring concentration when undertaking work tasks.

Mobility

Essential criteria

• To travel between sites when required With the use of the UHL Hopper service. Ability to work out of hours or on call when required

Additional Information

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.

Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.

Disclosure and Barring Service Check

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.

The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.

The current price of a check is £38 for an enhanced and £18 for a standard check.

COVID 19 Risk Assessment

Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.

The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.

If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.

Covid Vaccination Status

Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.

University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.

Employer certification / accreditation badges

Applicant requirements

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• JD Band 5 Domestic Manager (PDF, 440.6KB)
• Job Specification (PDF, 440.6KB)
• Understanding your right to work in the UK (PDF, 1.1MB)
• Employee Benefits (PDF, 578.5KB)