Domestic Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women's, children's, diagnostic and therapeutic services to a population of more than 350,000 people.

The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.

Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.

Don't meet every single requirement? Studies have shown that women and people of colour aren't as likely to apply unless they meet every qualification of non specialist roles.

We're dedicated to building a diverse, inclusive workplace, so if you're excited about this role and meet our values, but your experience doesn't align perfectly with everything in the Job Description or Person Specification- apply anyway or email the Recruiting Manager to discuss the role further

We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel.

Job overview

Job Title: Domestic Manager

Hours per week -37.5

Permanent/Fixed term - Permanent

Salary- £35,392.00 to £42,618.00 per annum pro rata

Closing Date- 19th July 2024

Interview Date: 29th July 2024

This post may close early due to high numbers of applications so you are advised to apply promptly.

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

Careers at George Eliot - 'Where you make a difference'

Main duties of the job

The Facilities Housekeeping Manager is responsible for a high quality and efficient provision of Facilities services to patients, employees and visitors across the site.

The post holder is responsible for ensuring that all aspects of the service are compliant with statutory requirements, best practice maintaining accreditation to quality management systems

Work with the other Facilities Managers in achieving standardisation of working practices, protocols and procedures across all sites in terms of Housekeeping Services.

The post holder is a key member of the Facilities Management Team and will be required to undertake projects and other duties in addition to main sphere of responsibility.

Working for our organisation

Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

Detailed job description and main responsibilities

Provide leadership to the site team developing future capacity

Delegated responsibility for income and expenditure budgets for area of responsibility.

Ensure that all services are delivered in accordance with statutory requirements, legislation and national best practice.

Be the designated site's point of contact for operational issues relating to Housekeeping services.

Line management responsibility undertaking, recruitment, appraisal, sickness management, performance, disciplinary related tasks.

Person specification

Experience and Knowledge

Essential criteria

• Minimum of 5 years managerial experience with a staff group
• Budget management
• Human Resources procedures - recruitment, appraisals, absence management, disciplinary procedures
• Management of Housekeeping services
• Knowledge of Health & Safety at Work Regulations, COSHH and Environmental Health legislation
• Project management experience
• Have accurate keyboard skills
• Knowledge of the National Specification of Cleanliness

Desirable criteria

• NHS managerial experience
• NHS procurement processes
• Auditing and or monitoring systems
• Knowledge of Facilities management within the NHS
• Knowledge of Agenda for Change
• Knowledge of NHS standing financial instructions
• Knowledge of infection control requirements in the NHS and staff training requirements
• Knowledge of PLACE (Patient Led Assessment of the Care of the Environment

Qualification(s) and Professional Training

Essential criteria

• Educated to degree level or equivalent of 5 years experience
• Business management diploma or demonstrates that level of theoretical knowledge.
• Certificated British Institute of Cleaning Science qualification.
• IOSH Managing Safely
• Food Hygiene certificate level 4 food safety qualification or equivalent (Advanced Food Hygiene)

Desirable criteria

• Project management qualification
• Recognised HACCP qualification

Skills and Abilities

Essential criteria

• Be able to communicate effectively, accurately and confidently using all methodologies to individuals and groups.

Desirable criteria

• Training individuals and groups.

Personal Qualities

Essential criteria

• Respectful and courteous approach to all staff groups and clients
• Open door policy for staff to meet with post holder to discuss issues.
• Supportive to service managers.
• Firm and consistent approach on HR issues
• Ability to work well under pressure and to tight deadlines and providing all necessary analysis/reports to schedule.
• Be an ambassador for the Facilities Directorate.
• Communicate well with service users.
• Communicate well with patients and visitors.
• Professional bearing
• Ability to communicate effectively with external organisations and Trust representatives at all levels.
• Excellent judgment and negotiation skills.
• Willing and able to facilitate change and motivate others to accept change.
• Ability to represent Facilities and clearly determine service levels and resources.
• Approachable and sensitive attitude to staff members.

Other

Essential criteria

• Well motivated to manage a successful team of staff and promote a positive image of the departments
• Demonstrate a willingness to engage with staff
• Be a key member of the Facilities team, leading the team with hands on approach.
• Be influential in decision making processes.
• Willing to act on own initiative

Please note:

George Eliot Hospital NHS Trust utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC where all subsequent information regarding your application will be generated. You will not be able to track the progress of your application or receive messages via the NHS Jobs website. Furthermore, as an employer, we will not be able to respond to any emails/messages sent to us via the NHS Jobs website.

By applying for this post you are consenting to George Eliot Hospital NHS Trust transferring the information contained in this application to its preferred applicant management system, TRAC.

The Job application data you provide will be used to assess your application for employment at GEH, to verify your information and conduct reference checks, and to communicate with you. If you accept employment with GEH, the information collected will become part of your employment record and will be used for employment purposes.

All information provided will be used for recruitment purposes only and processed in a lawful, fair and transparent manner.

Other:

The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, if appropriate for the role, it is a mandatory requirement for all newly appointed staff to complete a Disclosure and Barring Service application.

In response to NICE guidance and to support the reduction of health harm from tobacco, the Trust has a smoke-free site policy which applies to anyone on Trust sites. Staff who smoke will be supported to quit or not smoke whilst on Trust sites.

George Eliot Hospital NHS Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees as they are at the heart of our patients journey. Our aim is to ensure that employees are equally valued, respected, empowered and included within an organisation that is representative of all members of the community. We define diversity as valuing everyone as an individual - taking pride in that we value employees, job applicants, students, volunteers, patients and visitors as people. This is reflected within our excel behaviours with a vision to create a workplace that represents a culture of kindness, joy and inclusion.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Domestic Manager (PDF, 656.3KB)
• Domestic Manager (PDF, 552.5KB)
• Domestic Manager (PDF, 648.5KB)
• Functional Requirements (PDF, 620.0KB)