Disclosure Manager
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Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
Job overview
This role sits within the Trust's Family and clinical support division and will overlook the Access to Health team as a Disclosure Manager.
Are you a detail-orientated professional with a passion for transparency and compliance? We are seeking a skilled Disclosure Manager to lead our efforts in managing and overseeing all aspects of the disclosure processes within our Organisation.
We are looking for an experienced manger preferably with a relevant data protection or information governance professional qualification with a thorough working knowledge of UK data protection legislation and the Access to Health Records Act.
Main duties of the job
You will take the lead in the handling and processing of all employment related SARs, information disclosure requests from police, HM Coroner, and the Courts. You will provide high quality advice to staff on the handling of SARs and Access to Health Records requests.
You will support, mentor, and manage a team responding to subject access requests for patient information, and Access to Health Records requests. You must have substantial relevant experience of UK data protection legislation specifically in handling complex SARs and legal disclosures; preferably in a paralegal or similar environment and be able to prioritise fluctuating demands to meet fixed deadlines.
You will need to demonstrate expert understanding of subject access requests and access to health records requests along with operational experience of processing these requests in compliance with legislation and the Information Commissioner's Office best practice guidance on this matter. You must be able to work independently, be able to train staff and able to embed standard operating procedures and good administrative practices into an ever changing and busy service.
You will have experience of composing professional written correspondence to respond to complex queries and requests.
Working for our organisation
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search HHFT Climate Action or contactclimateaction@hhft.nhs.uk.
Detailed job description and main responsibilities
Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
Person specification
Training & Qualifications
Essential criteria
- Educated to degree level or equivalent knowledge and skills gained through any combination of alternative study, employment.
- Evidence of formal learning of UK data protection legislation e.g. CPD Certificate or equivalent significant experience in a similar role.
Experience & Knowledge
Essential criteria
- At least 3 years of experience; at least half should have been in a post where staff supervision/management was necessary
- Thorough knowledge and understanding of the Access to Health Records Act 1990
- Specialist knowledge of UK data protection legislation and management of complex SARs
- Evidence of maintaining and updating knowledge and understanding of relevant legislation and the Information Commissioner's Office guidance and best practice in relation to information disclosure requests
- Demonstrates appropriate knowledge of relevant IT Packages and systems which cover MS word/Excel Spreadsheets/Databases/Email
Desirable criteria
- Experience of working in a NHS healthcare or public authority setting
- Intermediate experience of Microsoft Office products including Office 365
- Knowledge of patient administration systems, outpatient clinic systems, ward admission procedures
- Understanding of Records Management Code of Practice.
- Knowledge of human resource/employment law policies and procedures
Skills & Ability
Essential criteria
- Ability to answer factual questions clearly and concisely together with ability to provide and receive highly sensitive information
- Good interpersonal skills, particularly the ability to communicate complex information relating to data disclosure queries clearly and accurately in plain English
- Excellent written skills
- Recognises own role in leading an effective team and shows willingness to assist/help others to achieve their objectives
- Ability to manage frequent interruptions and constantly re-prioritise work to deal with unexpected incoming requests
Other
Essential criteria
- Full UK driving license to facilitate regular movement between sites
Our commitment to you:
We are committed to equality and diversity in both the provision of our services and how we recruit and manage our staff. Applications are encouraged from everyone with the necessary attributes for the job, irrespective of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity.
Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.
The paperwork:
- HHFT is committed to putting the safety and care of our patients first - as well as helping us to protect you and your colleagues. Therefore, we would recommend that you are vaccinated against COVID-19 and that you understand that we are treating COVID-19 positive patients within our services.
- Shortlisted candidates will be contacted at least 5 working days before the scheduled interview date. Applications will be submitted directly into our preferred third party recruitment system (Trac). All subsequent information regarding your application will be generated from apps.trac.jobs via email - please ensure to check your junk/spam folders.
- All new staff will be subject to a probationary period covering their first six months in post.
- In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.
- This vacancy may close before the current listed closing date. If you intend to apply you are advised not to delay submitting your completed application.
Employer certification / accreditation badges
Documents to download
- Disclosure Manager JD (PDF, 525.4KB)
- HHFT Employee Rewards & Benefits (PDF, 723.8KB)
- Tackling Climate Change at Hampshire Hospitals (PDF, 4.9MB)