Directorate Support Manager

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Job summary

We are looking to appoint a Directorate Support Manager in Acute Services who will help to improve and develop the following specialties: Clinical Pharmacology, Acute Medicine, General Medicine, Department of Medicine for the Elderly and Palliative Care.

You will have a drive and passion to work with a multidisciplinary team to make a difference in these areas to provide excellent patient care. Working closely with consultants, nursing and operational colleagues to support delivery of national targets and internal professional standards.

Main duties of the job

You will support the team in providing excellent patient care by bringing motivation and initiative to challenge new ways of working to help deliver the key national targets. Communication is key, as with a broad range of specialties there will be multiple stakeholders that will need to be involved in the improvements and running of our services.

You will have responsibility of managing staff and supporting them to perform affectively against their roles. You will also have oversight of the Consultant and Junior Doctors rota's in Medicine, working alongside a Rota Co-ordinator, Medical Staffing, Consultants and your Deputy Operations Manager to ensure areas are at a safe staffing level.

You will work with and analyse data to produce reports which will support the planning, development and implementation of service improvement, capital and other projects for the areas of responsibility.

If you are looking for a new challenge, and wish to be part of a team making a real difference we would welcome your application.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on the 11th June 2023.

Interviews are due to be held on the 21st June 2023.

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

We welcome applications from the Armed Forces.

Job description
Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on the 11th June 2023.

Interviews are due to be held on the 21st June 2023.

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

• Good level of education.
• Evidence of Continuous Professional Development.

Desirable

• Recognised management qualification.
• Degree.
• Relevant postgraduate.
• Qualification in health service management.

Experience

Essential

• Experience in data manipulation and analysis.
• Success in working collaboratively across professions and services.
• Demonstrable success in planning and managing waiting lists.
• Budgetary management experience.
• Experience of managing a team.

Desirable

• Audit experience.
• Public sector.

Knowledge

Essential

• The NHS and modernisation agenda.
• The importance of successful partnership working.
• Principles of lifelong learning.
• Professional education and training.
• Workforce planning, recruitment and retention.
• Patient and public involvement.

Skills

Essential

• Analysis , interpretation & use of information.
• Ability to motivate and empower others.
• Excellent communications skills including: o inter-personal skills o liaison and negotiation skills o writing and presentation skills
• Influencing clinicians and managers for service improvement.
• Budget and resource management.
• Risk management.
• Computer literacy.
• Ability to prioritise work, meet tight deadlines and work independently.
• Positive and effective team worker.

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
• Willingness to work anywhere in the Trust and to travel, on occasions, within the region and nationally.

Desirable

• Ability to work flexible hours.

Person Specification
Qualifications

Essential

• Good level of education.
• Evidence of Continuous Professional Development.

Desirable

• Recognised management qualification.
• Degree.
• Relevant postgraduate.
• Qualification in health service management.

Experience

Essential

• Experience in data manipulation and analysis.
• Success in working collaboratively across professions and services.
• Demonstrable success in planning and managing waiting lists.
• Budgetary management experience.
• Experience of managing a team.

Desirable

• Audit experience.
• Public sector.

Knowledge

Essential

• The NHS and modernisation agenda.
• The importance of successful partnership working.
• Principles of lifelong learning.
• Professional education and training.
• Workforce planning, recruitment and retention.
• Patient and public involvement.

Skills

Essential

• Analysis , interpretation & use of information.
• Ability to motivate and empower others.
• Excellent communications skills including: o inter-personal skills o liaison and negotiation skills o writing and presentation skills
• Influencing clinicians and managers for service improvement.
• Budget and resource management.
• Risk management.
• Computer literacy.
• Ability to prioritise work, meet tight deadlines and work independently.
• Positive and effective team worker.

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
• Willingness to work anywhere in the Trust and to travel, on occasions, within the region and nationally.

Desirable

• Ability to work flexible hours.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust
Address

Addenbrookes Hospital - Division C

Hills Road

Cambridge

CB2 0QQ

Employer's website