Director - Turnkey & Principal Project Delivery

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Role Purpose

We are recruiting a Director - Project Management for Principal, Turnkey, and integrated project delivery solutions to join the PJM UK&I Advisory team located in London, UK. This is a key role within the PJM UK&I business and combines client project management consultancy services with contractor project management services to provide holistic project, programme, and contract management of our clients' commissions across the UK and Ireland.

PJM Advisory clients come to CBRE for multiple services including transactions, project services and facilities management. Specialising in project management, cost management and Turnkey (Principal) project delivery, we work with our wider business to demonstrate integrated end-to-end value and leverage the rest of the PJM team (located across the regions in UK & Ireland) to bring seamless execution. For example, integrated project delivery models where CBRE is appointed to act as both the client's trusted advisor and Turnkey contractor.

The role will be required to interface with in-country regional PJM leaders to offer CBRE clients alternative procurement solutions and then deliver to those alternative procurement solutions. This role will generally facilitate the delivery of Turnkey project services including integrated models, and principal contracting solutions via individual projects or occasionally via multi-site programmes. The role will also be required to be versatile in the nature and scope of services to be undertaken whether it is delivering services in a programme, consultancy, contractor capacity, or more likely via a combination of the aforementioned.

This a PJM UK & Ireland role servicing Advisory clients but may also involve working for Enterprise PJM clients, Local PJM clients or Turner & Townsend PJM clients.

Working in a matrix organisation the role needs to be able to balance the requirements at local level whilst also ensuring global standards and processes are adhered to. Good communication and strong commercial awareness is a must to ensure that all parties understand deliverables and obligations. A strong relationship with Regional Leaders, PJM Directors (varying titles) and client stakeholders that sit across the Advisory business is a key requirement, as is the ability to understand how project, cost and contract management decisions could impact operational decisions, as well as finance and commercial obligations to each area of business and the client account(s).

This important role will form part of the team responsible for implementing Turnkey and integrated solutions (principal contractor) within PJM UK&I Advisory as we merge with Turner & Townsend and be involved in aspects of decision making which influence the procurement of PJM UK&I Advisory projects.

There is an expectation that this role will contribute to the growth and development of the PJM Advisory business via Turnkey, integrated projects, and principal contracting delivery. This role will support CBRE's global strategy to advance the principal contracting line of business as a key area of growth through the promotion and implementation of alternative project delivery solutions that CBRE clients cannot typically source elsewhere.

Outline Duties

• Promote, develop, and lead project, construction and contract management services within Turnkey and integrated project solutions to Advisory clients.
• Engage with PJM Advisory leaders, Account Directors, and other key stakeholders to promote and present project, construction and contract management services as part of an integrated approach.
• Work to implement services and then grow those services to warrant recruitment to support the same.
• As the number of projects increases support the recruitment and management of resource in providing project, construction and contract management services to CBRE Advisory clients.
• Manage and report on the performance of project, construction and contract management services.
• Lead and support on the creation of material which promotes this dual positioned project management discipline within Advisory and as part of a wider promotion of the project management discipline (where appropriate).
• As the business grows, work with members of the PJM UK&I team to support professional development, training, attainment of chartered status, and safeguard the professional wellbeing of direct reports.
• Contribute to the strategic growth and implementation of appropriate tools to develop the business.
• Robust understanding of project, construction, and contract management service deliverables when fulfilling client needs through construction services and integrated models.
• Promote other CBRE services that will allow clients to unlock value-add by engaging CBRE.
• Ensure that client objectives are met through the delivery of a value-added project, construction, and contract management service.
• Support CBRE's global strategy to advance the principal contracting line of business - through innovative and integrated solutions - as a key area of growth.

Person Specification

• Demonstrable technical expertise in the delivery of contractor project management services and managing a small team of professionals that fulfil these services.

• Proven ability to work effectively both independently and in a team-based environment
• Driven, solutions focused individual who enjoys working in a fast-paced environment
• Strong health & safety awareness, with high attention to detail
• Experience of delivering consultancy project management services would be of benefit, given the integrated nature of services provided, but not essential to role.
• Industry related degree & RICS or CIOB Chartered status.
• CCS, SMSTS and NEBOSH qualifications would be beneficial.
• Travel across the UK & Ireland may be required.
• International experience & language skills would be of benefit but not essential to role.

Key Responsibilities

• Identify and generate project opportunities, leading bid submissions and fee proposals for project management and Turnkey services.
• Implement and manage the project, construction, and contract management activities, systems and processes in accordance with the scope of service set out within the terms of engagement.
• Understand and create the scope of delivery requirements and the creation of Playbooks, Project Execution Plans (PEP) and other specific project documentation.
• Liaise with key stakeholders on their requirements, conduct feasibility studies and explain the feasibility of schemes.
• Stakeholder engagement, landlord engagement and co-ordinating the license for alterations.
• Implement prequalification, tender, bid processes for design team and contractor(s) procurement. Client (and internal) bid recommendations & presentations.
• Work with the client, designers, and other real estate professionals to define the scope of works and package procurement strategy.
• Manage the preconstruction period duties and construction period duties, including developing preconstruction and construction phase delivery programmes, and review of preconstruction information and development of construction phase plan.
• Review of buildability during the design phases and assist in the resolution of any design issues encountered during design development and construction.
• Ensure CBRE QHSE practices and processes are fully embedded on each project and compliance with CDM Regulations.
• Reviewing the contractor(s) safety and logistics strategy.
• Advise on the need for external input in respect of temporary works designs and lifting plans.
• Site access, logistics planning, project phasing and programme advice to deliver the project to client requirements.
• Review the contractor(s) programme(s) and construction methodology are based on realistic assessments of available resource and productivity.
• Consultant and contractor management including review of quality plans, risk assessments and method statements (RAMS).
• Contractor / trade package account management including scoping of works packages
• Administer and manage the project, including full compliance with project management policies and procedures, change management, notices, instructions, applications, certificates.
• Lead client, design and contractor meetings, including kick off meetings, progress meetings and close out meetings to address safety, progress, quality and resource levels, and to record on behalf of the client any areas of concern or delay which might disrupt the project.
• Leading site-based contractor meetings typically held weekly or bi-weekly, to focus on short term construction activity. Challenge the contractor(s) programme(s), phasing plan and sequence of works.
• Manage contractor(s) Requests for Information (RFIs), and manage & review specialist contractor technical design submittals.
• Scope and co-ordinate typical client direct works packages such as AV/IT/Security/Furniture vendors and interface with contractor(s) works.
• Monitor and record as-built progress on site.
• Provide timely (monthly) reports to the client and internal reporting to the business.
• Check the required quality standards during installation and finish are achieved by the contractor(s).
• Attend testing & commissioning meetings and raise any issues necessary.
• Facilitate the inspection and snagging process and monitor status of rectification.
• Project close out including O&M manuals, certificates, and final account settlement.
• Facilitate project handover and client's project acceptance procedures.
• Where required, provide input to project lessons learned and record these in the end of project report / evaluation document.
• Taking responsibility for developing new business opportunities with existing and new clients.
• Identifying and acting upon cross-selling opportunities.
• Working with colleagues to construct bids for new work (strategic pursuits and single project bids)
• Leading or attending client interviews with colleagues.
• Identifying and acting upon opportunities to improve cost management procedures, templates and products and hence improve the service provided to clients.
• Staff management - formal management of the team as required, to include leading on recruitment interviews, input into wider resource management activities with particular focus on the project, construction, and contract management team, staff promotion interviews, and staff appraisals.
• When required, to act as an APC (or CIOB) Supervisor, Counsellor, or as a Mentor.
• Knowledge management - Ensuring that key information and learning generated from each service commission is input into the CBRE internal database. Use and application of CBRE systems and technology tools.
• Process improvement - Identifying and acting upon ways to improve internal systems and processes.
• Commissions are managed to the right quality standards and are completed efficiently and on time.
• Service delivery on commissions is in line with the conditions of appointment.
• Strong relationships are developed with clients, design and (sub) contractor team members.
• The project, construction, and contract management services team is effectively led within the context of delivering a specific commission as well as discipline unit (direct reports to be recruited).
• General line management responsibilities are effectively discharged.
• Timely execution of business management responsibilities and contributing to the improvement and development of the business.

Working at CBRE

When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realize your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry.

Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do-from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing.

At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills. To discover more about what it's like to work at CBRE, visit Life at CBRE

About CBRE

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.

Equal Opportunities

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. For information about accommodations we can make during the recruitment process, please visit: https://www.cbre.co.uk/careers/accommodations

Disclaimer

Please be advised that effective January 1, 2025, CBRE Project Management and Turner & Townsend will be consolidated into a single global business entity. As a candidate applying for a position, you should be aware that while your initial employment may be with CBRE Project Management, you will subsequently transfer to the newly formed entity that encompasses both organizations.