Director of the Transformation Management Office

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Director of the Transformation Management Office

Transformation Management Office

Full time / Permanent

Office location: White City, London

Hybrid working - At least 2 days per week in the London office

Your work matters to millions.

Shaping culture is in the DNA of ITV. So, it's not surprising that you'll find us in every home in the UK, our productions are famous all over the world and we're at the forefront of the digital streaming revolution.

When you join us, you enter a fun working environment. With opportunities to learn, grow and make a real difference. Small enough that your impact's felt in the business, but big enough that your impact reaches millions of people.

Come develop your skills, change TV and the course of your career. Don't just watch it. Be part of it. Join ITV.

Your impact sends ripples.

The team

We are recruiting for a Director to lead our Transformation Management Office; this is a small, high-performing team with responsibility for leading and overseeing ITV's strategic transformation initiatives.

This role is responsible for aligning programmes with the company's overall business strategy, ensuring that transformation goals are met within set scope, timelines and budget. The Director will manage change across multiple functions, foster senior stakeholder engagement, and drive continuous improvement efforts to support business growth and operational excellence. The role operates within a fast paced, dynamic environment and as such the Director must be adaptable and able to work with evolving priorities.

The role

As the TMO Leader, you will develop and manage the transformation roadmap in alignment with business strategy, advising the Executive Leadership Team on all portfolio aspects.

You'll oversee complex, multi-divisional transformation programmes, establishing frameworks for smaller initiatives and ensuring governance, risk management, and cross-functional collaboration.

By implementing effective change management strategies, you'll foster a culture of innovation, driving smooth transitions to new processes. Additionally, you will establish KPIs, track performance, and report outcomes to the Executive Committee and Boards, intervening to optimise underperforming programs.

With a team of 15 and a managed budget, you'll coordinate resources, including external partners, to support transformation goals efficiently.

Engaging key stakeholders like Board members, divisional heads, and partners, you'll lead the Transformation Steering Group and attend relevant governance bodies to ensure alignment, transparency, and successful programme delivery.

Skills you'll need (minimum criteria)

• Highly experienced in strategy, programme management, transformational leadership, or similar roles, preferably within a large, matrixed organisation.
• Proven experience in leading enterprise-wide transformation initiatives, change management and business process reengineering.
• Demonstrated success in delivering large-scale programmes on time and within budget.
• Experience in working with cross-functional teams to drive collaboration and manage issues and dependencies.
• Media experience is desirable.

Other things we're looking for (key criteria)

• Strong leadership and team management skills with the ability to influence and motivate cross-functional teams.
• Exceptional programme management skills with a deep understanding of programme lifecycle methodologies (Agile, Waterfall, etc.).
• Experience with digital transformation, process automation, and new technology adoption is an advantage.
• Excellent communication and presentation skills, able to convey complex ideas to both technical and non-technical audiences.
• Expertise in change management methodologies and tools.
• Strong problem-solving and analytical skills, with a focus on continuous improvement.
• Financial acumen, with the ability to manage budgets and resources effectively.

ITV is for everyone.

ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we'll guarantee to take you to the next stage* (minimum criteria above).

We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com.

Learn more about applying with a disability.

* There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.

Because those who make an impact deserve to be rewarded for it.

ITV offers some great rewards and benefits including:

• Flexible working with a range of options
• Generous holiday allowance, plus you can buy more
• Annual bonus opportunity
• Competitive pension contribution
• Save as you earn - with an opportunity to buy ITV shares
• Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

More about our benefits