Director of Transformation

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Detailed job description and main responsibilities

Strategic Leadership:

Provide visionary leadership for the Trust's transformation agenda, ensuring alignment with national healthcare policies and local priorities.

Lead the development and implementation of the Trust's strategic transformation plan, working closely with the executive team to drive innovation and service redesign.

Act as a key advisor to the Board and senior management team on transformation and improvement initiatives, ensuring alignment with long-term goals.

Transformation & Change Management:

Lead on the design, development, and delivery of complex transformation programmes, including clinical service redesign, digital transformation, and workforce optimisation.

Implement change management strategies that support the cultural and operational shifts required for transformation, ensuring staff engagement and buy-in at all levels.

Develop and oversee the Trust's approach to continuous improvement, embedding improvement methodologies and other improvement frameworks across the organisation.

Collaboration & Stakeholder Engagement:

Build and maintain strong relationships with external partners, including commissioners, local authorities, and other healthcare providers within the ICS, to deliver integrated care solutions.

Engage with patients, carers, and the public to ensure that transformation programmes reflect the needs and preferences of the community.

Represent the Trust at regional and national forums, contributing to the wider NHS transformation agenda and sharing best practices.

Programme Governance & Performance Management:

Establish robust governance structures to oversee transformation programmes, ensuring clear accountability, effective risk management, and timely delivery of key milestones.

Lead the development of performance metrics and KPIs to measure the success of transformation initiatives, ensuring that benefits are realised and sustained.

Regularly report to the Board of Directors on the progress of transformation programmes, highlighting risks, challenges, and opportunities.

Financial & Resource Management:

Lead the financial planning and management of transformation programmes, ensuring that resources are allocated effectively and that programmes deliver value for money.

Work closely with the finance team to track and report on the financial impact of transformation initiatives, ensuring that efficiency targets are met.

Drive the development of business cases for major transformation projects, securing investment and funding as required.

Team Leadership & Development:

Lead and manage the Transformation Directorate, ensuring that staff are supported, motivated, and equipped to deliver high-quality work.

Foster a culture of continuous learning and development within the team, providing opportunities for staff to build their skills and capabilities in transformation and improvement.

Act as a role model for leadership within the Trust, demonstrating the values of the organisation and promoting a culture of collaboration and excellence.

Governance & Compliance:

Ensure that all transformation initiatives comply with national standards, regulatory requirements, and Trust policies.

Lead on the development and implementation of policies and procedures related to transformation and improvement, ensuring that best practices are followed across the organisation.

Monitor and evaluate the impact of transformation programmes on patient safety, quality of care, and clinical outcomes, ensuring that any risks are mitigated effectively.

Person specification

EDUCATION, QUALIFICATIONS

Essential criteria

• Master's degree in a relevant field
• Project/Programme Management qualification (e.g., PRINCE2, MSP) or equivalent experience.

Desirable criteria

• Black Belt in Lean Six Sigma or equivalent qualification in a continuous improvement methodology.
• Coaching or mentoring qualification.

EXPERIENCE

Essential criteria

• Track record of leading large-scale transformation programmes within a healthcare or public sector environment.
• Experience of leading service redesign and improvement initiatives that have delivered measurable improvements in patient outcomes and efficiency.

Desirable criteria

• Experience of working in a mental health, community health, or social care environment.
• Experience of working within an Integrated Care System (ICS) or Sustainability and Transformation Partnership (STP).

Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at:

Telephone: 02082963786

Text: 07501066267

Email: esth.dal@nhs.net.

Our confidential answering service is available after 5pm.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Job Description and PS-Dir of Transformation (PDF, 457.4KB)
• CHS DBS Policy Statement (PDF, 53.0KB)
• Map of Croydon University Hospital (PDF, 95.6KB)
• CHS Accomodation (PDF, 2.7MB)
• Croydon Trust Values (PDF, 324.9KB)