Director of Sales

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Overview

Hapag-Lloyd is a leading global container shipping line with a rich history dating back more than 175 years. Our company is committed to providing high-quality, reliable, and sustainable shipping solutions to our customers around the world. As part of Strategy 2030, we aim to be recognised as the number one choice for quality in our industry. The primary objective of the role is to drive the highest levels of performance and quality across all segmented verticals and sales channels, creating value for our customers as well as Hapag-Lloyd.

Tasks & Responsibilities

• Responsible for managing all sales matters related to the Area.
• Guide, coach and instruct the Area sales team.
• Drive and direct the sales organisation to achieve all targets set for the Area.
• Monitor customer performance and take action to improve business where needed.
• Be aware of competition activity and market developments that may have an impact.
• Adhere to the principles of the Commercial Blueprint and CXS projects.
• Participate in and support Global and Regional sales projects.
• Review customer survey results and implement measures to improve customer satisfaction together with other relevant departments.
• Build and maintain effective working relationships with senior customer contacts.
• Promote the usage of new and existing products offered by Hapag-Lloyd.
• Liaise whenever required with the sales management teams in other Areas.
• Collaborate with the management teams in other departments to improve customer experience.

Person Specification

• University degree or at least 5 years experience leading commercial teams, preferably in the maritime industry.
• Excellent written and verbal communication skills.
• Strong analytical skills.
• Keen ability to organise, review data accuracy, identify root causes, and develop ideas resulting in stronger business performance.
• Strong interpersonal and problem-solving skills.
• Good knowledge of HL's systems and processes.

Equality & Diversity

At Hapag-Lloyd, we believe in the power of diversity and equality in the workplace. We are committed to creating an inclusive environment where all individuals, regardless of their background, can thrive and contribute to our success.

We encourage applicants from all walks of life, including those from underrepresented groups, to apply for our job openings. We value the unique perspectives and experiences that each individual brings, as it enriches our team and fosters innovation.

We are dedicated to providing equal opportunities for all employees and applicants, and we actively promote a culture of respect, fairness, and inclusivity. Join us in building a diverse and vibrant workforce, where everyone's talents are recognised and celebrated.

As part of our commitment to driving equality and diversity, all job advertisements are open to both full-time and part-time workers.

Contact person

Katie Spencer