Director - Risk Detection
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Description
Position at Resolver
This role is based in Leeds/Hybrid.
The Role:
The Director of Risk Detection in Resolver is responsible for the Strategic Delivery of data and risk detection across all products. Using in-depth knowledge of external data sources, risk profiles and advanced risk detection techniques (including AI and ML) they guide the team to target data collection to the most relevant sources and use all tools and technology available to deliver accurate risk detection driving value for Resolver and our customers.
They are responsible for leading the team, managing senior stakeholders, setting priorities and processes to ensure effective collaboration across Resolver in delivery of state of the art solutions. They are responsible for team delivery, supporting product design, stakeholder satisfaction and talent management.
They are also responsible for working with key stakeholders to deliver a unified business vision with customer focus and innovation at its centre.
Directly Responsible Individual:
- Delivery - ensures delivery of agreed outcomes to time and quality.
- Stakeholder management - actively manages stakeholders to determine priorities, drive innovation and support overall business delivery.
- Decision making - Is able to make decisions under pressure, weighing complex options to deliver the right outcome for the business.
- Coaching - Motivates team members towards targets through hands-on coaching.
- Problem solving - Able to identify current and potential problems and determine causes and/or solutions to them.
- Innovation - drives innovation in new approaches to service delivery and process improvement.
- Has a learning mindset and is always seeking opportunities to learn about new ideas
Responsibilities:
- Establish and deliver shared business plans across engineering, RD and Delivery to meet business priorities
- Set out strategic process improvement for continuous improvement of team performance.
- Work with the Product Team to ensure the team is building the right thing, at the right time, at the right level of investment.
- Design and implement clear quality assurance processes across the team.
- Enable the team to maximize their impact by providing oversight, support, and guidance through coordinating best use of resources, reviewing projects and potential risks, and resolving bottlenecks.
- Develop and implement a robust, targeted stakeholder management plan to ensure clear understanding of priorities, outputs and impacts of risk detection.
- Support stakeholders to articulate their needs and enhance their relationships with customers.
Essential Qualifications and Experience:
- Exceptional and demonstrable industry experience
- Expert in social media platforms and how they operate.
- Expert in online harms across platform and corporate products
- Experience in implementation of Data Analytics and AI in Risk Detection
- A passion for leading a large team
- Exceptional analytical, communication, and problem solving skill
- Bachelor or higher degree (or equivalent)
Benefits:
Our rewards are as unique as our culture, and we want to attract the best people and retain them.
Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision. We offer an excellent salary and benefits package which includes:
- Market competitive pay rates based your skills and experience
- Discretionary bonus scheme / commission scheme with payment based on revenue generated as a result of generated sales leads
- 33 days holiday including Bank Holidays
- Critical Illness insurance
- Life Insurance Cover
- Healthcare Cash Plan / Healthcare, dental and vision plan
- An attractive pension / 401k retirement plan scheme
- Cycle to Work Scheme
- Employee perks schemes offering discounts, rewards, giveaways and more
- Mental health wellbeing portal and access to an in-house clinical psychologist
- Support and provision of supplies to facilitate home working
- Flexible working opportunities
Statement:
This work meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post.
Resolver, a Kroll business is committed to creating an inclusive work environment. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.
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