Director, RFx

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Job Description

IFM Investors is a private markets manager, with a focus on infrastructure and capabilities in unlisted and listed equity, private equity and debt. IFM manages AU$218.3bn across all asset classes on behalf of 717 institutional clients (at 30 June 2024). We have 230+ investment specialists across our capabilities. We're based on four continents, operating from offices in Melbourne, Sydney, London, Berlin, Zurich, Amsterdam, Milan, New York, Houston, Hong Kong, Seoul and Tokyo. We have a global network that helps us uncover opportunities. Our reach, reputation and relationships mean we can access deal flows that few other managers can.

IFM was founded by pension funds. It's still owned by pension funds today. Our clients are stewards of capital too, with the same duty to deliver value over decades. We share a multigenerational vision: to invest, protect and grow the savings of millions of people. We do this by investing, owning and financing the assets our clients and their beneficiaries rely on to live their lives. Where we own assets, our engineers and sector experts join their boards and management committees, with the aim of becoming pivotal to their success.

From Vienna Airport to the Indiana Toll Road, from energy storage to data storage, we invest in what matters: real assets that will serve society's needs for decades to come and seek to deliver for clients the positive outcomes they need. For more information, visit ifminvestors.com.

Business Overview

Our Clients & Strategy team covers Business Development, Investor Relations, External Relations, Sustainable Investment and Brand, Marketing & Communications, including Internal Communications. It is responsible for all communications to investor prospects, existing investors and their asset consultants, as well as a broad range of other stakeholders, including governments and media.

The Opportunity
At IFM, you're not just part of an investment company - but an invested one. We see the work we do as the chance to take sustainable, responsible steps forward for millions of people around the world. So, we have made sure to create a workplace that's inclusive, accountable and collaborative. Where you're given the opportunities to make a meaningful contribution and grow your skills. All while feeling valued and supported for who you are and what you bring to the team.

Along with the chance to make a meaningful, positive difference from day one, we offer a competitive salary and generous leave entitlements. We also believe all roles are genuinely flexible at IFM - so we are happy to talk through what this might look like for you.

The Role

The Director, Global RFx will be responsible for the definition and implementation of a global RFx strategy aligned with IFM's broader strategy and growth agenda. The role will oversee and manage complex RFx response activities, ensuring alignment with client needs and high-quality outcomes.

The Director, Global RFx will guide regional RFx teams, ensuring quality and efficiency across deliverables, acting as a trusted point of contact for stakeholders, and advising teams on how to most effectively prioritise client outcomes. The role will also work closely with the wider GCS team to support key initiatives and growth activities across the business, while driving continuous improvement and innovation.

Key Responsibilities

• Define and implement a global RFx strategy aligned with IFM's broader strategy
• Drive innovation in RFx processes and platforms, embedding automation, data insights, and cross functional collaboration to improve speed, consistency, and win rates
• Ensure regional RFx efforts reflect global standards while responding to local market nuances
• Facilitate cross-regional coordination on complex or high-priority RFPs
• Oversee the governance of a centralised content library, ensuring accuracy and relevance
• Define and track global KPIs, including win rates, turnaround times, and content usage
• Deliver insights and reporting to senior leadership on RFx trends, team performance, and opportunities for improvement
• Responsible for leading consultant and third-party database management, including oversight of third-party providers
• Provide dotted-line leadership to regional RFx teams, promoting cross-regional collaboration and knowledge sharing
• Partner with Global Client Solutions Leadership Team to support talent development and performance management
• Ensure compliance with all relevant regulatory standards across multiple regions

Your Background and Experience

• 10+ years in a client-facing function in an asset manager
• 5+ years in an RFx function
• 3+ years managing a multi-regional team in a matrix organisation
• Management of 3rd party vendors to create a partnership ethos

Qualifications

• Bachelors degree preferred but not necessary
• Industry-specific qualification, e.g. IMC, CAIA, CFA or FINRA Series licences preferred but not necessary

Business Knowledge

• Private markets asset classes exposure a positive but not necessary
• Regulatory regimes in multiple regions and their impact on RFx production processes
• Impact of emerging technologies on the RFx production process
• Database functionality and client reach

Technical Knowledge

• Superior written communication skills
• Meticulous attention to detail allied to an ability to discern and construct a strategic narrative
• People management across multiple cultures
• Well-developed stakeholder management skills
• Appreciation of change management tools and techniques